Geek Squad
4970 U.S. 290, Austin, TX 78735
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
4970 US-290, Austin, TX 78735, United States
About the Business
Geek Squad is a technology institution located at 4970 U.S. 290, Austin, Texas, United States. Our Geek Squad® Agents are experts in all things tech and are ready to assist with any issues you may have. Whether you come to us or we come to you, we offer installation and repair services for all your tech products in your home.
Total Tech Support is a membership program dedicated to supporting all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, show you what's possible, and create a customized plan for adding new tech or appliances.
We offer same-day repair services for Samsung and Apple products, as well as computer and tablet repair, TV mounting and repair, smart home installation, appliance repair, car electronics installation, and more. Our Geek Squad Agents are available 24/7 to provide tech and appliance support online, on the phone, in your home, or at Best Buy stores.
Schedule an in-store consultation with a Geek Squad Agent to discuss any questions or concerns you have about your products. Geek Squad Protection ensures that your tech stays working like new beyond the manufacturer's warranty. Let Geek Squad help you get the most out of your technology and keep you up-to-date on the latest tech innovations.
Reviews
"Germany checked out our computer,,said nothing was wrong with it..geeks know what they're doing..I recommend them to anyone"
"Bait switching & poor communication once (if) you get someone to help listen to your concern about Technicsl matters for a computer issue. Where are these folks trained to schedule scams as such?"
"Never helpful lol. Handed me a huge box of 1/8 inch screws to look through. Kinda poor shamed me too? Whack."
"I just had the most wonderful time with the Best Buy Geek Squad! I brought my computer in to be looked at for an issue that had been extremely annoying me for a long time. It was so wonderful to have my computer looked at in person, and they fixed the problem within 10 minutes, free of charge! For someone who has been dealing with the Dell support team for the past 6 months, this was the absolute best interaction I have had with a technical support team. Thanks Geek Squad!"
"We had Geek Squad come to install TV mounts and TVs on the wall. At the Best Buy store, we had a lengthy discussion with the sales associate about how we could do it ourselves, but we prefer to have pros do it because they're so good at using zip ties to secure the cable boxes in just the right places. Seriously, this discussion went on and on. We're really just talking about a small AT&T cable box per TV. Not really that big of a deal. But the whole installation process is only worth it if that gets done properly. It was 5 days from the date of purchase before the TVs could be mounted. Okay, not a huge deal. Kind of long, but not a deal killer. Then they show up and say that they can't secure the cable boxes to the TVs. That's an advanced task that will require them to charge more. Nope. Bye. You don't get to bait and switch me."
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