Geek Squad

"Germany checked out our computer,,said nothing was wrong with it..geeks know what they're doing..I recommend them to anyone"

"Bait switching & poor communication once (if) you get someone to help listen to your concern about Technicsl matters for a computer issue. Where are these folks trained to schedule scams as such?"

"Never helpful lol. Handed me a huge box of 1/8 inch screws to look through. Kinda poor shamed me too? Whack."

"I just had the most wonderful time with the Best Buy Geek Squad! I brought my computer in to be looked at for an issue that had been extremely annoying me for a long time. It was so wonderful to have my computer looked at in person, and they fixed the problem within 10 minutes, free of charge! For someone who has been dealing with the Dell support team for the past 6 months, this was the absolute best interaction I have had with a technical support team. Thanks Geek Squad!"

"We had Geek Squad come to install TV mounts and TVs on the wall. At the Best Buy store, we had a lengthy discussion with the sales associate about how we could do it ourselves, but we prefer to have pros do it because they're so good at using zip ties to secure the cable boxes in just the right places. Seriously, this discussion went on and on. We're really just talking about a small AT&T cable box per TV. Not really that big of a deal. But the whole installation process is only worth it if that gets done properly. It was 5 days from the date of purchase before the TVs could be mounted. Okay, not a huge deal. Kind of long, but not a deal killer. Then they show up and say that they can't secure the cable boxes to the TVs. That's an advanced task that will require them to charge more. Nope. Bye. You don't get to bait and switch me."