Sonic Drive-In 3000 Grapevine Mills Parkway, Grapevine, TX 76051

"I ordered a simple BLT but with no tomatoes. It came with tomatoes. I also come to the mall very often, every time i have come by to get a drink they never have sweet tea. They have a bad attitude and seem to not want to fix any issues. I also want to add that it wasn’t busy at ALL."

"Your team was awesome everything was awesome I got the 3.99 double grilled cheese with small tater tots And I only got one piece of meat You guys are really busy so I know it was on accident Don't be hard on your team or anyting I didn't want to go back and complain I was really in a hurry I don't have a lot of money That cost me $5 so I just ate it I work for doordash So I didn't have a lot of time to complain Put in the future if you guys could watch it I don't have a lot of money that's probably going to be my only meal for today It's totally fine I will be back to your store later You definitely didn't lose a customer but just so you guys know Thanks again I am actually grateful for something to eat I was pretty hungry"

"Very bad experience, i hope could have less than 1 rating available. Trained counter folks need to be deployed than what you have on this mall being a crowded place, no politeness or customer centric service, very BAD.. avoid this restaurant at least here in Grapevine mills mall, TX."

"God bless these people that are working here, it’s not their fault. They are just understaffed and too busy. They were running out of ice, they are pouring sweet tea out of a job on the counter which doesn’t have a lid on it, and it looks like this ice cream machine hasn’t been cleaned all day. I recognize that it’s not the fault of the employees, but they’re just at the point where they need to shut down to one line even if the line is long until they can get on top of their work"