Jack in the Box 1290 William D Tate Avenue, Grapevine, TX 76051

"Food was decent the lady that took my order was nice. But the lady helping her or maybe training her seemed bothered when I asked a question about the menu prices. She quickly gave me the answer and snubbed me. There weren’t any cars behind so maybe she was having a rough day?"

"Food is decent. Not expecting anything mind-blowing from a fast food burger. I come here if I need a burger fix before work. My issue with this place is the people who work here. I don’t expect top-tier service from Jack in the Box, but basic communication shouldn't be too much to ask for. The employees are rude, prideful and can't accept the idea that they made a mistake. If the customer says he was charged for the wrong item or received the wrong item, as has happened to me multiple times here, then they will defend themselves to their last breath, refusing to believe that they might be at fault. I really have to question why I keep coming here."

"I visit this location on a regular. Went last night got cold food and once l called to make the M.O.D aware of this problem. He suggested l put it in the microwave since l wasn't able to come right back on his time. Very unacceptable. Then when l asked his name he hung up on me and continued to ignore my calls after. I went back today only to find the same disrespectful manager. Who just so happened to be the GM of this location. Since he couldn't hang up again because in person at this point. He just kept repeatedly interrupting me. By asking how many l help u over and over not giving me any answers about the conversation the night before. As if he didn't remember what my complaint was about. Then proceeded to snatch the recipient out of my hand.This was one of the worst experiences I've ever had here and now l understand why they rarely have business. If this is how he's going to act they will surely lose the few customers who visits this location. Do better as a g.m and leader. Plus he still never gave me his name!!!"

"Ordered delivery, they didn’t give everything to the DoorDash driver, food was missing and not properly sealed so it was hard to determine who had the fault here. One of my wraps straight up had no chicken in it, drink and shake missing. Worst part is NOBODY WILL ANSWER THE PHONE WHEN YOU CALL TO LET THEM KNOW YOU’RE HAVING SOMEONE COME BACK TO GET THE LOST ITEMS! I worked in the service industry for 8 years, I know what it’s like, and this right here is why nobody takes us seriously. Pitiful. Can’t expect to get paid more and care less, that’s just ignorant."

"I was leaving dollar tree and placed my order online, it's in the same parking lot.....so i would definitely be there way before 7-9min. I ordered two breakfast tacos with no sauce, Curly fries An order of churros and a mocha coffee drink. I was there within like 2 min. My fries were stale and cold And I must have been the bottom of the fry bag because all of my fries were little pieces. Both my tacos had sauce on them and my churros are stale and hard. Im so disappointed...I had been craving those tacos all day and finally I get a moment to get food when I go to the tree for work and damn, If that wasn't the worst JIB meal I've had in a REALLY long time..."