Metropolitan Veterinary Center 1556 South Michigan Avenue, Chicago, IL 60605

"The vets are fine; I’m happy with their scheduling and hours. The unnecessary laboratory testing that they sneak into billing is absurd. I was just about to be charged another $300 under “routine wellness” for another yearly heartworm test even though my dog was already tested 5 months ago. This is the third time they’ve tried making me do random, expensive, unnecessary testing and package under “wellness”"

"We really appreciate the level of care we receive at Metropolitan Vet.! The Veterinarians are top notch and so very compassionate. This translates to all the staff. They treat our beloved dogs with utmost of care."

"I was referred to this vet years ago, and they used to be really great! I am not sure what’s happened in the past 3-4 years, but I am incredibly disappointed. I have had to rearrange my schedule almost weekly and take off work to accommodate them, which is frustrating because I specifically go to a vet clinic with multiple DVMs and techs since I do not work a traditional 9-5 job with PTO, etc. I have asked to see a different vet/tech nearly every time I have scheduled to avoid taking so much unpaid time off work, and this office has become extremely inflexible and a lot of employees have given my family and I conflicting information as well. I was getting ready to take my cat today for her appointment that was rescheduled over two weeks ago, and they contacted me last minute to inform me they are canceling her appointment. When I called, all the information was very conflicting and they blamed me for canceling, although I was working and planning to take my cat in for her scheduled appointment today, and they contacted me and canceled her appointment, not me. I am beyond frustrated because I took off work to accommodate this appointment over two weeks ago, as they claimed it was absolutely impossible for them to see me on the days I am available and off work. Two separate times in the last two months, I have left with a cat with a cannula in her ear, that required surgical removal, with no follow-up appointment scheduled because of confusing scheduling problems. I feel very unheard at Metro Vet now. I am very worried my cat isn’t receiving the right care at the right times due to their scheduling problems. I have empathy for any veterinary practice, and have tried to remain polite, but it seems to have harmed my cat and I in the end. I now have an elderly cat with health problems that I am not sure how to properly care for, who has been in a cone for over 50 days, with no word on when my cat will be okay and healthy again. The employees have always been great to us, but the scheduling and inflexibility may seriously impact my cat’s health, which is why I am leaving this review. I am not sure what has happened with this office over the past 3-4 years, but it used to be a lot better and I was never worried about my cat’s health before this experience. I really hope they are able to improve quickly!"

"I chose Metropolitan Veterinary Center because hands down they're the best. From the lovely ladies at the front desk when checking in, to the Techs and Doctors. We have received nothing but professional and quality care, since we first started taking our Lily Ann. The Techs and Doctors make you feel they genuinely care about your baby, and they are not just another pet, but family. If anyone is in need of a loving, caring, compassionate, just all around great care for you Pet, Metropolitan Veterinary Center is the one your looking for."

"I receive excellent service at this office. My cats are very well care for. The hours are great for working people. They are just the best."