Super Pet Store 5220 South Pulaski Road, Chicago, IL 60632

"Recently bought 2 birds here and 1 did last a while which was a sun conure and he was the star of our family. We did ended up getting a white cockatiel bird for more company but in under a week the white cockatiel bird started acting sick and had a “fishy” smell and diarrhea. We discovered it was a “bacterial infection” and died in that same week. A grey cockatiel bird that was given from a family member passed away less than a month cause it was exposed to that white bird before we knew and our beloved sun conure was also exposed also passed away recently."

"All these animals are in pretty poor condition because they’re only in it for the money. They don’t even really care they had this poor cockatiel who’s beak (both top and bottom) were so overgrown her beak was long enough that it was almost an inch long and preventing her from being able to climb, groom herself and even eat! There was plenty of other poor cared for animal as well…"

"Got grandson a gecko great customer service.."

"I was looking for a Quaker parrot to purchase and a friend recommended me this store super pets at super mall on Pulaski. I purchased it for $400 and Took the bird home and he ended up dying 4 days later. I called the owner a couple times to ask him questions about bird to see if he knew if the bird was sick and he just kept avoiding me. He just kept passing the phone to his wife that does t know anything about birds. All I wanted was some answers and maybe to see if he can give me a discount on another bird. They both didn’t seem to know how long they had the bird or were he came from. They say they raise birds since birth but couldn’t answer me specific questions that I was asking. So for all I know the bird was already sick and they still sold it to me anyway. So my experience was terrible at this store. I would not recommend anybody to buy any pet here. But if you decide to purchase a bird here make sure you ask questions but to be honest they might not even know how to answer your questions...."

"Me and my best friend each got one bird on a Wednesday. Both birds looked happy and well. Then my bird died on Friday suddenly. Then her bird just died Saturday night. They died suddenly with sickness from that place. They had about 12 birds in each cage. Very dirty place (first time getting a bird I didn’t see the signs unfortunately). They overcharged for the birds as well. Way overpriced. They don’t have any warranty or anything so they won’t give you your money back. DONT GO HERE. They don’t check their birds and if they do they just sell their birds for money. I’m just lucky me and my friend got to give the two cuties their best last days. This place is horrible. DONT GO HERE!!!!!"