Cornerstone Apartments

"****READ BEFORE SIGNING**** Would not recommend it to a friend When we initially signed our lease we were supposed to get a townhouse with washer and dryer connections. They told us that they had a unit ready for us and then on the day, they said it was infested with bees so we had to get a 2 bedroom flat without the washer and dryer connections. They said after 6 months, they could transfer us for free to the townhouse. Now we're coming up on 6 months and we're on our third property manager. The verbal agreement won't be honored since the past 2 property managers are not with the company. The first two property Manager had stated we would be able to transfer for free since it was their fault for a unit not being available. The second property manager even stated, that there were units available at the time of signing the lease but they did not have them ready for move-in. The third property manager seems to be okay with transferring for free after 6 months, but now they say I will have to pay $500 to transfer now or wait until the end of my lease to resign with a transfer. The apartment consistently has roaches appearing through the cracks(from the first day) and then the A/C and central heat barely work (half the apartment gets air). Also, they shut off the water at awkward times for the whole complex if one unit has leaks. Also, they didn't repair stuff the right way, everything looked worn out. The bathtub gets a fresh coat of paint instead of cleaning it, our paint was chipping. But the counters in the kitchen and bathroom get painted and look bad."

"I’ve been here for 3 years/ rent never late and I never complain but I’ve been complaining about my stove and fridge and all they do is repair it and it goes right back out. When you put in a work order it takes months for someone to actually come out and when they do, they half do their job.. last night my stove almost literally blew up while cooking bc they hire unqualified people to patch up stuff that needs replacing. The old staff was wayyyy better the new manager that’s on site is terrible and doesn’t really care about her tenants Update: they did end up bringing a new stove."

"The office staff are amazinggggggg !!! They were very understanding and very social i love themmm!!!!! My apartment is beautiful and spacious!!!! Definitely recommend"

"They don’t have answers or suggestions to fix any problem. Like they don’t know their own policy. But try to charge for everything like they don’t have your direct deposit….what’s that used for specifically? Because we sure don’t see it if and when you move out. And still charge unnecessary fees"

"I was about to move into cornerstone June 2023 And at that time they just hired new management. I paid a deposit of $400.00. But, before I could move in, I found a house. So, I tried to get my deposit back from Cornerstone the next day. And I was told that they couldn’t give me back my deposit."