Quality Inn & Suites Montgomery East Carmichael Rd 5035 Carmichael Road, Montgomery, AL 36106

"Hotel has bedbugs and roaches . I was bit today 2/26/24 was brought to the hotel room attendant he grabbed the paper and threw it away. No apology was given ."

"My husband and I just left and checked out early bc the room was musky… and mold was growing on the ground we have pictures of so much more… the elevator was out dated my 3 years… outlet was black looked like fire…. No smoke alarm but wires were out… shower was broken but taped up and rust was growing everywhere….. I couldn’t bring myself to lay on the bed without putting my own blanket down thank god we had one in the car. The owner said he would contact us … so we are going to see waiting for the refund."

"HORRIBLE. DISGUSTING. DO NOT BOOK. DO NOT LISTEN TO DTS. THIS IS NOT A GOOD PLACE. Never have I ever been to a more unsanitary, poorly run, DUMP. The first room I got smelled like someone was smoking cigarettes, and they’re all night. They were ashes on the bed cigarette burn marks on the couch, and the smoke alarm was covered. (Room 302) I went downstairs to change rooms and was given another room that smelled like smoke with the smoke detector removed. The couch also had burn marks and was even more stained than the last. It also look like someone wiped their dirty shoes on the side of the bed and pillow area (Room 222) Disgusted, I went back downstairs to get another room, and I was given a room covered in bugs. The smoke detector in this room was not removed, but forcefully ripped out with cut wires exposed. (Room 323). The most concerning part of it all was the front desk man seemed not to care even after showing him pictures and videos of the bugs. I was then moved to a room downstairs with sticky rugs and dried throw up in the bottom of the garbage can. The walls are so thin I can hear every word on my neighbors TV. I am afraid to touch anything here. I couldn’t be more grossed out. This place needs to be shut down."

"It’s not the most up to date hotel, but it is very clean and in a pretty decent area. The people that work there are so nice. They offered fresh towels every day and made sure I had everything I needed. I can’t complain at all. They even gave me an extra hour on my check out for free. The breakfast was good and so was the coffee. I’ll be back for sure. Thank you guys!"

"09/15/2023 My stay here was fine and I didn't run into to many issues. I guess starting off with rooms. -The room was clean, didn't have any bugs, insects, blood splatter (I saw someone have that in there review) or anything out of the ordinary. I believe the only real issue I can say I had with my room is the fridge didn't work very well. Other than that everything was great! - The service here was great. The staff was very kind, polite, and although I didn't have an issue I'm sure they would take care of it if need be. My towels and trash where replaced daily (15- Day stay). Front Desk was always nice and staffed. -The location of course wasn't the absolute best from the view. Then again what place is a good place these days so you can't help that. With that being said the camera systems are placed evenly throughout the inside and outside of the building. First hotel I've actually seen have cameras in the stairwell so props for that. Overall, my experience at the hotel was great it may not mirror others but hopefully review helps someone else decide on staying here I would recommend it!"