Salon Lofts Merchant Square

"Do not EVER get your hair done by Joni Beuchel lot 16. She completely ruined my hair. I asked for ash blonde and she dyed just the top of my head bleach blonde and *yellow* then the bottom half of my head is literally orange. There is color creasing, bleeding, and complete discoloration all over my head. She charged me for a treatment I told her I didn’t want. I asked her to fix my hair because 1. It was not what I asked for at all and 2. It was so horribly done. My hair looked better before she ever touched it. She told me she wouldn’t fix it and if I want a uniform blond color then I should go lay out in the sun. She also refused to give me my money back. Not only did she completely ruin my hair, she was beyond unprofessional and inappropriate. Other than charging me for a treatment that I stated I don’t want, she kept asking me if my purse was real and how much it cost. She was seeing how much money she could charge be for such a hack job. And she made me sit in a side chair while SHE TOOK ANOTHER CLIENT. aAfter the client left Joni started talking abdly about the woman saying how she’s weird because she only comes in to get her hair washed every week. So unprofessional. NEVER get your hair done by Joni Beuchel. A 5 year old could dye your hair better."

"I’ve been going to Kenzie for nearly 4 years now and she always kills it with my hair. She did my hair for my wedding and it was absolutely perfect!"

"I saw Joni when I was on that side of town waiting around and was in need of a basic hair trim and shape for my longer hair. The facility is next door to a Great Clips, and I was originally going to go there, but they had a very long line and I figured I would try going here since I assumed I would be getting a higher quality cut and experience. Unfortunately, I wish I'd just waited for Great Clips to have an opening next door. The salon room was okay at best with some almost antique-looking chairs and posters around. I told her I wanted my split ends trimmed, some shaping, and I really needed my face framing layer cut, as it had grown several inches and was weighing my hair down. Not very complex, but I walked out with a few inches cut off, which was fine, and maybe one "layer" about 2 inches higher than the longest part of my hair. That's it. Didn't trim my front layer, didn't do anything but a quick cut at the ends. I was in and out in about 15 minutes. The whole thing seemed very rushed. She even handed me a hair brush and told me to brush my own hair after she had washed it! I've literally NEVER had that happen at a hair appointment, not even at Great Clips. Then, at the end, she charged me $60! For a VERY basic hair trim that wasn't even the minimum I'd asked for. I still tipped, so I was out $70 and left with a sub-par haircut and experience. She even complained to me that I didn't have the $70 in cash and told me to "bring her cash next time" while she took out the card reader in frustration. I ended up going home and cutting my own bangs, which is ridiculous. Just go to Great Clips next door or find a better stylist."

"Joni overlooked our appt and was late but how good she did, how polite she was, and her professionalism definitely gets 5 stars. My daughter loved the haircut she got from her and we'll definitely be back. Thanks Joni!!"

"Wonderful place. First time there and I will definitely go back! Kenzie is Fantastic! She is so sweet, kind, listens to what you have had and what you want. She will talk to you on what she thinks and mixed it with what you're wanting. My sister in law and I both go our hairs done and we love our new styles and color! Absolutely worth the price. If you're ever just stopping in town for a few days or visiting family, call Kenzie up if you're needing a trim, cut or color. I haven't had such a great cut on the first visit since I lived in Virginia beach. Definitely A+++!"