Starbucks 6801 West Jefferson Boulevard, Fort Wayne, IN 46804

"There's an all new morning crew. They didn't remember the cup discount, I ordered a dry cappuccino but got a grande latte because they like to fill your personal cup to the top. Hint--you get a "grande" but a grande has 2 shots of espresso, a tall has one. My coffee was watered down because they think they're doing you a favor. Starbucks hasn't made REAL cappuccinos in years because customers don't know the difference between a capp and a latte, and they complain."

"I placed an Uber Eats order for an iced Americano black. I waited 10 minutes for them to start working on my order, and at 10 minutes they canceled it because they "couldn't get around to it". This was at noon by the way, not a high volume time when everyone wants coffee on their way to work. I work from home so I couldn't go pick it up. They can't get to an order of water and a couple shots of espresso? They need to figure out how to reduce wait time or hire more people."

"I love coming here and usually have no problems, unfortunately today I came through and got two drinks both special. One was correct and tasted delicious the other however was made wrong. Disappointed, but didn’t have the time to have it fixed."

"So I started coming to this location further from my house, because they always got my drink right and had quick service. Fast forward and I had surgery on 6/1/23 so my husband went to this location daily to get my refresher. Light water extra base, no problems ever. Then was told will have to charge extra for it.... Okay whatever that's fine. So I go get my drink yesterday and the lady tells me oh you can't get that. You can get light ice or no ice or no water, but you can't get light water extra base. Was completely fake and rude. Like my husband never had this issue and I not until yesterday. What the heck, like I'm paying you. Just make the drink. I won't be back"

"This location is the one I visit most in Fort Wayne. They have never made a mistake on my order and the employees are very nice. The drive thru moved very fast considering how long it was. It is also a nice place to sit and have a conversation or study. It is very clean inside. Fantastic Starbucks location and I will keep coming to this one!"