Connolly's Do it Best Hardware & Rental (Dupont Village) 515 East Dupont Road, Fort Wayne, IN 46825

"Locked people out of its doors 2 hours before it was closed on a Sunday told me to go away? Never have been treated this way before at a do it best"

"I had way above assistance from Kim. She intercepted me while heading to screw bolt . She found what we thought would work so she grabbed a screwdriver and we headed out to put the piece on my Jeep. It was perfect. She did the engineering. Thank Kim, Bruce Riwley"

"My apologies to the person whom I flagged down to help us find the Minwax Paste Wax. Had I known how to find the aisle where it is stocked, I would have never interrupted you from your errand to have to help me. Apparently, when we found that Connolly's had one in stock on-line, we were to have checked for its location (not listed). That brought me to request someone to help me that was familiar with the paint department. You were not and took offense to a repeat request. You suggested that that person may work Monday through Friday. Interesting that Saturday is a popular day to shop for those weekend projects. But, you stuck with it and found its' location. Thank you. Again, sorry to have put you out. At this point, I have to suggest that you take a tour of Patterson's Do It Best to see Customer Service at its Best. I never have to look for help when I go there - they are knowledgeable and eager to help, always! I would shop there as my preferred store if they were to open a store up here."

"I just want to reach out and tell everyone how truly amazing and special the people who work in this store are! my daddy collapsed in the store on February 23, 2023. Everyone in there stepped up to help him and even stay by his side, make sure he had all his belongings and call my mother. He was alone in the store when it happened and we live an hour away and they stepped up and supported him the way family would. This is why you shop local, because of people who truly care about their customers"