Mercedes-Benz of Birmingham
1800 Montgomery Highway, Hoover, AL 35244
Hours open
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed
Photos
About the Business
Mercedes-Benz of Birmingham is a premier car dealer, car repair, and store located at 1800 Montgomery Highway in Hoover, Alabama. As an authorized Mercedes-Benz dealership, we offer a wide selection of new and pre-owned luxury vehicles, as well as expert repair services and genuine Mercedes-Benz parts. Our experienced staff is dedicated to providing exceptional customer service and helping you find the perfect vehicle to suit your needs. Visit us today to experience the luxury and performance of Mercedes-Benz firsthand.
Reviews
"Wonderful place to get your vehicle serviced. Very professional and friendly atmosphere. I have a great service advisor"
"We just leased a car. Russell French was our sales advisor. He is the BEST! He finds the perfect car and at the price that is good for us. He is knowledgeable, kind and very efficient. I would not hesitate to highly recommend him to my family and friends"
"My experience with Mercedes has been outstanding. The staff went above and beyond to help me get in my new vehicle. I appreciate there help and also all the extras that were presented to me as well. If you are looking for a new or certified pre owned vehicle give these guys a view."
"Great, Outstanding, Excellent, Customer Service in Car Dealership is by far the Best. I drive in from Columbus Ga every time and have bought a total of 5 vehicles from Birmingham Mercedes-Benz, this time getting my wife and myself one within a months time. AMG C 300 and the 250 GLB. I've also recommended friends who intend on making a purchase and they will be coming from another state;(Texas) flying in only because of the welcome of Ghali Bazzi, Trey staff Ghali took me and my wife through the process and because of Him I would buy again and again."
"All the google reviews here seem to be debatable, especially the service with Ray Smith. At first, he welcomed me but his attitude toward me changed when I started to ask questions about my vehicle. I did not mean to annoy him. I just wanted to know what the root caused the issue to my vehicle and what services I was paying for. When Ray pointed out that my vehicle would need to replace a brake pad, I asked him few times what “3mm Red” was referring to. He looked at me and showed me frustration. The way Ray treated and talked to me needs to get fixed up. That’s not how you manage your customers. I am pretty disappointed on the customer service I received today."
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