Vulcan Tire & Automotive

"There's a lot to say about Vulcan Tire & Automotive. While I give it a one star review they really were not completely bad. They did service my and my wife's cars really quickly. They were polite when speaking to them in person and over the phone. My low review mostly stems from them finding multiple additional things wrong with our cars. Things that didn't seem to be an issue when we dropped them off. 1. One of these things was a "loud roar" that my car was making. There was not a "loud roar" when I dropped it off a few days prior to this and a loud roar developed after they did work on my car. I don't think it's unreasonable to think that some work done on the car produced this "loud roar" since it wasn't present when I dropped it off. 2. They charged me for a brake flush which I was not informed of. 3. The parts and labor seemed a bit expensive. I'm not a mechanic and I'm not an expert in auto mechanics but I do some repairs on my car and the time and cost of some items that I have repaired sounded over estimated to me (more than an hour in labor than I would expect and several hundred more dollars). I suppose this could be some sort of convenience fee because, as I said before, they did repair our cars quickly, but this price did still seems a bit excessive."

"I recommend Vulcan Tires and Automotive to everyone. When I bring my 2011 Nissan Sentra to them I am confident that the service will be excellent. I trust them completely. They are honest and trustworthy when dealing with their customers."

"When you take you car in to Vulcan, they are going to do you right. I recently got a screw in my tire and it was slowly leaking air. I discovered the leak at work, so I took it to the two closest auto repair shops to my work that day and got quotes and had them check my tire. Both places confirmed my worry that the screw was in an unfixable spot, but since the team at Vulcan had treated me so well in the past, I decided to hold off and keep airing up my tire until I could have time off work to take it to them instead. Vulcan quoted me a little higher on a tire replacement than the competitors, but I also had faith they would do a better job checking it out and doing the installation than the others, so I (thankfully) still decided to go with them. Not only did they find a way to patch my tire; but they aired my tires up and did a realignment and didn't charge me a thing. They could have easily done what I originally came to them for to get an extra buck, but instead decided to go the extra mile for me as their customer. Go here for honest and good work. I'll certainly not be going anywhere else."

"Have bought 3 sets of tires from Vulcan. Every single time it’s at least half a day of waiting. Called this morning and was told they could absolutely fit my truck in no problem. Dropped my truck off for rotate and balance, went back 4 1/2 hours later and they hadn’t touched it. Was told “the college kids are back in town”. They do business like there’s not 100 other tire shops around that are actually competent enough to have a reasonable wait time for such a simple task. Will never use Vulcan again."

"I have a 14 yr old Rav4 and I thought the brakes felt soft. I took it in and they tested it but didn't find any problems. They could have soaked me for bleeding the brakes but didn't. They returned the vehicle with no charge. Not even for the diagnostic work. These are good people to go to when you think something's wrong, particularly with an older vehicle. They're honest and helpful. Don't get much better than that."