Subway 100 U.S. 31, Athens, AL 35611

"Employees inattentive. We had 3 items to order, got through 2 of them, and they called the next person in line to order. We had to get back in line to complete our order. Ordered a footlong "as a salad" and apparently, they are unaware of how salads are made, with lettuce and/or other veggies as a base. So basically, $9 for about 6 bites of toppings. Cashier was friendly at least."

"Would not accept my coupons. Not happy about that. Would only accept my coupons for two Footlongs at $12.99, but restricted us to Footlongs that amounted to $12.99, so didn't save a penny. I'm so sick of gimmicks, especially ones that don't save me one cent. The two dot-heads that made the sandwiches kept referring to momma dot-head who is an unhappy, all-business type who drags down the vibe and atmosphere. This is not the place to get "happy meals." They don't much like Americans, and that hostility is palpable, and it's easy to put your finger on the reason: Momma Dot-head."

"Ordered for delivery and the food is always on the edge of “is this fresh?” The order arrived without any of the drinks or chips. The Door Dash driver said this was all they gave him. He suggested calling the store. They never answered. Tried the next day only to be told to call the manager at the Jefferson st. store as he manages both. They did not answer. Could be door dash issue could be a store issue, either way no one for either companies seems to take customer service serious or uphold any standards. Drive to East Limestone store, worth the effort."

"I am so disappointed! I placed an order online, and more than half of my order was wrong! I ordered 3 footlongs, 2 of the 3 sandwiches were supposed to have double meat, and double cheese, neither sandwich had the double meat that I paid for, and one of them didn't even have all 3 of the meats that come on it regularly! I tried to call the store to explain my issues but I can't get anyone to answer the phone! And This is not the first time I have had an issue at this location recently! Honestly, it is getting to be more like EVERYTIME I go there, there is ALWAYS an issue! Very disappointed by these poor recent experiences!"

"Food is always good, love the food. However I went in about 915 or so and the young man was VERY upset me and some other customer was in there. He was slinging doors, food, huffing and puffing. Very unprofessional. I believe his names is Charles? Younger heavy set, short hair. If you can't deal with customer during operating hours you need to work somewhere that doesn't deal with the general public. Won't go back if I see him in there. I will go to the other store in Athens (same people own it)."