Auburn Gate 100 Lake Village Boulevard, Auburn Hills, MI 48326

"Edited: 1/12/24: After having our ticket erroneously closed, again, ( mid December, this time with a note stating bad contact information/no contact), we finally had maintenance come out for our dishwasher again. No repair attempts were made this trip. I had to text this worker the photos (that I've uploaded several times...) Because he couldn't access them? Now waiting on him to contact his supervisor to find out next steps. No further ETA. This has been an issue since we moved in... In September of 2023. This is not the maintenance experience we had when we lived here in 2020/2021. This is depressing. 11/13/23 Maintenance originally told us if we still had issues with the dishwasher to submit a new maintenance request. I did this last week, on 11/9. The ticket was closed the next day with the note "the dishwasher works fine." Maintenance never actually visited on this occasion, and our dishwasher does not, in fact, work fine. It doesn't dry, and there's brown watery residue after use. I called the office on Friday, 11/10 They apologized and said someone would call to work out a visit on Saturday, 11/11. This didn't happen. I've still not heard anything. Please, y'all have to get your maintenance system working better. 11/02/23 They finally responded to my maintenance requests after this review was posted. They are resolving the holes in the screens in the spring, but tended to everything else for us. Giving back one star for now, I hope our experience is better throughout the rest of our time here. I'll keep it updated as we go Original: 10/30/23 We were former residents that moved out two years ago, regretted leaving, and came back about a month ago. We were very excited to move back, but it has been disappointing. We put in a series of maintenance requests, as when we moved in there were a number of issues (window screens with huge holes, the dishwasher washing with rusty water and not drying, the dryer smells like it's burning, and the washing machine only uses hot water for some reason.) We put some of these tickets in a month ago, and haven't heard back. Today I called to follow up, and was told that maintenance did receive my tickets and were working on things in the order they were received. Again, it's been a month. They could not provide an ETA on maintenance. Very disappointed"

"I lived here for a year and enjoyed my time here. The pros are 1) The area is very good 2)The facilities are good 3) The location of the apartments is great as it is right next to the freeway. The cons are 1)The wall are really thin so you can hear everything happening around you 2) The quality of construction inside the house is very poor. Even though the management was quick about fixing things they never did it the right way."

"I like living here, it’s in a really central location but with all the trees and the deep neighborhood, it felt nice and secluded. The walking paths through were nice, I never felt unsafe walking my dog at night because things were well light. My apartment itself was also really nice, I never had any issues or had to call for anyone to fix anything. My only complaint is that management was hard to work with when I had to, from signing the lease that said we had a garage, but it turns out we didn’t, to ending our lease and having to pay fees because they didn’t let us know when we had to give our notice. But overall, a nice place to live with some good amenities, I especially liked the dog park!"

"David's exceptional service at Auburn Gate Apartments left a lasting impression on us. His unwavering patience in accommodating our specific requests, even as closing time approached, was truly remarkable. Furthermore, we were pleasantly surprised by the immaculate state of our apartment, dispelling any initial concerns raised by some reviews. So far, our experience at Auburn Gate Apartments has been nothing short of wonderful, and we wholeheartedly recommend this establishment to all our family and friends."

"Auburngate is an outstanding community. We lived there from June, 2020 (yes! Move in was furing Covid19, and the apartment managers were exceptionally careful, caring, and kind!) until Thursday the 24th of August. It was our little dog, Kahlua's, last home, so it will always hold a beautiful place in our hearts. He loved taking long walks throughout the beautiful neighborhood, up to Starbucks, or just to the beautiful overlook. The community is beautiful, and feels more like a neighborhood than an apartment complex. Running to planet fitness or the mall...just minutes away, was so convenient, as was proximity to Meijers, Kroger, all kinds of great restaurants, and I75. The apartments are very nice, move in was immaculate and move out, thanks to assistant property manager, Jordan, was easy. Jordan was kind, understanding, helpful, friendly, and frankly, we could not have asked for a more awesome experience. In the 3 years we were there, I saw the community improve immensely, though it was great even at the beginning. We'd just come back from California for a few months, and didn't plan to stay in Michigan, but COVID changed all of that. When we decided to build rather than buy a house, and the move in to our new house was delayed 4 or 5x, Jordan understood our predicament and supported our process. The activities they've started to have over the last year or so are nice for building community, and we attended a few of them. We hope our band can come play some of thembin the future! Since there are so many improvements going on, the only thing I'd recommend is new windows, as much more heat and air conditioning are lost through them. Also, I think they've started to seal the garages, which makes for better storage experience. I cannot say enough to recommend this wonderful place. Live here! It rocks!! We lived the diversity, the physical aesthetics, and most everything about Auburn Gate!! Thank you!!!"