Park West

"For a place that touts itself as offering "exceptional living", my application journey with Park West was anything but exceptional. Promptness didn't appear to be in their playbook. Delays were a consistent theme throughout the process, highlighting a lack of respect for applicants' time and patience. While my interactions with certain staff members were limited, the overarching theme was clear: Park West has a systemic issue in handling its application process. If this experience mirrors their day-to-day operations, prospective tenants should brace themselves."

"Thinking of applying at Park West? Brace yourself. Online Application Circus: The online platform is a facade. After slogging through the online application, imagine my surprise when they decided that wasn't good enough and I needed to redo it manually and over email. It's 2023, not 1999. It also raises concerns about data security. Endless Documentation: I provided my W2. But apparently, they're insatiable. They kept coming back asking for more details, like monthly income. Really? Communication Labyrinth: Less deflecting and more direct, clear communication would have been refreshing. Refund Policy: Heads up! They're very protective of those application fees, regardless of the hiccups or headaches you endure on their part. Though Park West may be lovely aesthetically, their administrative approach is reminiscent of a jumbled jigsaw puzzle. If my experience is a barometer for their day-to-day management, prospective tenants might want to consider a hard hat. Here's to hoping they use feedback like this as a wake-up call, not just another email to archive."

"Lived here for about 2.5 years and I have to say they set the standard of how apartments should be managed! The best maintenance guys that are friendly and get the job done very quickly. You definitely get what you pay for when decide to lease at park west. Unlike other properties their units look just like they do online very clean and modern"

"During the several years of living at Park West had no issues and any maintenance issues were resolved same day. Having a pool and workout center on site that is always clean is a bonus. The location is ideal in terms of highway accessibility being close to M-14, I-275 and I-96 all within minutes. Would recommend staying here for anyone looking to rent."

"The amenities are amazing from the pool to the fitness center to the yoga studio and I can't forget the package concierge...I feel like I am living at the Ritz-Carlton! The furnishings in my apartment are all first class from the flooring to the granite counter tops and with every unit having their own garage, parking is never an issue. So many things differentiate Park West from other communities but at the top of the list is the customer service provided by Judy and Rose in the leasing office and Chris, the Maintenance Manager, goes out of his way to make sure everything is taken care of. I know if I ever had an issue that it would be taken care of immediately. Best decision I ever made was to become a resident of Park West."