Lakeshore Property Management, Inc.

"SESSIONS POINTE VILLAS: Moved in to a brand new property--aesthetically very nice! Rent was $2250--pretty steep but like I said, they looked and seemed nice. Unfortunately, there were a TON of issues with HVAC and plumbing. Mold, floors needing replaced, gaping holes in drywall, extremely inefficient HVAC. What's worse is that Lakeshore has been INCREDIBLY slow, unhelpful, and to be frank quite rude in getting the extreme issues resolved. Awful customer service. Questions regarding how Lakeshore will rectify our situation are met with avoidance at best, contempt at worst. It has been extremely stressful trying to get through, and we would never, ever move here again. We read the bad reviews and hoped for the best--that's on us. Lesson learned, lots of time and money wasted."

"""THE BEST RENTAL COMPANY YOU TRULY WANT AND DEFINITELY WILL NEED FOR YOURSELF OR A LOVED ONE IF YOU'RE IN NEED OF A HOME. THEY PLEASANTLY TREAT YOU WITH RESPECT AND MUCH SINCERE KINDNESS (NOT JUST ANOTHER NUMBER) YOU MATTER TO THEM FROM THE INITIAL TOUR TO SIGNING THE LEASE AGREEMENT TO BEING A TENANT OF ALMOST 20 YEARS""!!!"

"These people do not care about personal space or boundries they will show up to your house unannounced and say the have a scheduled maintenence appointment. they dont keep up with updates to the house. the office staff is not friendly or accomodating at all. dealing with these slumlords is a serious hassel in itself. DO NOT RENT with this company."

"Extremely rude and unprofessional. Over payed my rent and was told I would get the difference at the end of the month since I was moving out. It has been 8 weeks and the office manager finally decided to speak to me about the issue. The receptionist had been giving me the run around so I finally decide to go speak to them in person. The manager’s response was it is not her priority to write me a check and I was making her upset for showing up in the office asking about the check. She contradicted herself and lied about not knowing of the situation then in the end said she did see an email that was sent to her about the situation but did not care to read it. Mind you before I even spoke to her or said a word she came out of her office and starting yelling at me for being in the office. The receptionist does not communicate with the manager or they are both liars. Either way do not recommend. They lack customer service and professionalism. Will be seeking legal action. This could have been prevented if the manager would do her job and read a simple email or write a check."

"DO NOT RENT FROM THIS COMPANY. We submitted an app on a duplex and Maria said she would meet us for a tour, but she didn't show up, so we both missed work unnecessarily. We ended up applying for the duplex anyway bc rentals are so hard to find. We drove all the way to Holland to apply the same day and got there just at closing. By morning she said the duplex had been rented. We drove back to Holland to pick up our deposit check and asked for our application back because she had been so shady and she told us legally it belongs to her now and wouldn't give us anything back. If my identity gets stolen, this is the first place I'm looking!"