Les Stanford Service and Parts

"Mike k .very nice service person Always willing to help customers.,make sure that the work gets done ✔️ A+"

"Ok, enough is enough. I've had my CT5 in for service four times because I'm getting a wiggle on one of the read tires. Each time I had it serviced, my manager Mike Kuss claims they couldn't find anything. I've even had Mike ride with me and pointed out the wiggle which again he couldn't feel it. The fourth time I took it in was Tues, Dec 5, 2023 again for the wiggle and a scratch on my hood and a stolen emblem off my grill. I was told it would be best to leave my car so that they could fix everything. I did and was notified 3 days later that my car was ready for pickup. Upon picking it up, Mike claimed they had to adjust the balance on my tires. I inquired about the missing emblem and of course, he claimed they were on back order. I then notice nothing was done to the scratch that I pointed out, all of which was covered by a insurance plan purchased when I purchased the vehicle. I'm so frustrated and tired of all the run around I don't know what to do. I'm fed up with Les Stanford and do not recommend anyone making a purchase from this dealer."

"Any time I go to get my vehicle serviced, I’m always greeted promptly & with a smile. I’m always kept up to date with any additional service needs so no surprises. Mike M services me mostly & I really enjoy his customer service."

"Worst Chevy I’ve ever gotten serviced at. Front desk is awesome but the tech awful. On some hurry up and buy type deal. Had me almost cancel my entire service. Id rather drive 2hrs to flint Chevy before ever coming back here again."

"I had a flat on the freeway and I have tire care. The pressure sensor was damaged and even though easy care told me the sensor is covered, the repair shop won't fix the claim so the sensor gets paid for. Also I had another flat from a pothole that actually damaged the front and back tire but it took me 2 trips to fix this issue. Terrible service and they have no loaner vehicles and won't cover a rental. Probably my last Chevy."