Tim Hortons

"$1.69 +tax for a cup of water. And no that’s not a bottle water. Service was poor at best. Slow machines and the person running the window was not aware of their menu. I will have to double check to see if I was double charged on top of paying almost $2 for tap water. Never again at this Tim Hortons."

"This location has always been subpar, even coming from a former employee. Every issue stems from the owner, so if you’re reading this PLEASE take not only my review, but the dozens of other poor reviews, and listen. This location is extremely fickle, pay no mind to the listed hours because they run on their own schedule. I consistently avoid this location even though I reside very very close to it. I always make sure to call ahead to see if they’re even open since I’ve had one too many instances where I pull up and there’s absolutely nobody to be found. Not to mention this location always has something out of stock. Really, if you want to get Tim Hortons you should just go to the nearby one on Ecorse, they have never failed me (I have worked at both locations, the work environment at this location is very poor compared to the one on Ecorse). As for the employees, I really can’t blame them. Every time I’ve gone to this location they seem very depressed and dissatisfied with their job (again, can’t blame them). Albeit, I haven’t had a bad interaction with any of the employees. In fact, some have gone out of their way to ensure the safety and accuracy of my order considering I have multiple food allergies. I really can’t blame the staff for being upset or “unprofessional” when the issue stems from poor management and a poor business owner. To the owners, YOU are the issue. You need to reevaluate the way you run your business and start taking more responsibility with leading and guiding your store. Invest in more training for both yourself and your management staff. YOU are allowing for the continuous poor quality and you do not care! It’s blasphemous that you allow your business to live as is. It upsets me to see places with great potential die because of the neglect of the owners. This location could be so much better if you actually cared. Your business is a direct reflection of yourself!! Time to wake up."

"Don't do mobile orders here. I ordered donuts 2 times in the past and both times they said to come the next day to get them because they don't have any. Every time I order a latte or an iced capp they say their machine is broken. Poor service as well. They gave me an iced capp instead of a latte because their machine wasn't working and it was pouring all over the place. Didn't even give me a straw for it."

"I keep giving this place more chances. They raised their prices again. They are .40 cents higher than other Tim Hortons in the area and still can't get a simple coffee correct. The boy with 3 inch fake nails should take a safe serve class. The don't listen. 3 times put sugar and or flavor in my latte. Girl said its only 1 shot of expresso when every other Tim's is 3. Nasty water milk drink. And they don't wrap their food they put in a paper bag. Asked for grill cheese and got chicken on it. It was gross."