Bronson Obstetrics, Gynecology & Midwifery Specialists - Kalamazoo

"I had a wonderful experience getting OB care here a couple years ago. However, my experience here more recently has been really negative. I was seen in Aug for a consult and told I would be scheduled for surgery before the end of the year. It took 3 months and multiple prompts from me just for their scheduler to contact me. She offered me a surgery date and I immediately said I would take it. Then I found out 2 weeks later I hadn't even been scheduled for the date I was promised, so now I have to wait at least an additional 2 months to get in. They don't even have the schedule for Feb open yet. I understand an elective surgery is lower on their priority list, but I had already rearranged my entire work schedule and arranged child care for the date I was offered. Maybe look into other offices first if you're able."

"I have been thoroughly impressed after each appointment. Every single provider in this office genuinely cares about you and your baby and I cannot think of one negative thing to say about this office and their providers- even the front office staff. The nurses are so efficient and follow through in such a timely manner. I have never felt more supported by a doctors office. Thank you for all that you do!!!"

"I have had all 3 of my kids here, was consistent with my doctor there for 20 years. This place has done a 360 here and has some very careless people employed. I use to rant and rave about this place, I referred people etc. The quality of care, and the concern for womens well being is absolutely being neglected. I'm not sure if they are accepting new patients but they should STOP. Your current patients are being screwed. And train your staff to take and record blood pressure correctly. The lady couldn't figure out how to use it and then entered the numbers in the wrong place. I had to tell her. Your problem IS you're hiring anybody and everybody."

"This has been the worst experience since day one. I was a transfer from Spectrum and I so wish I would of just stayed at Spectrum. The care from there to here is night and day. I had high hopes for this place and nothing was met. From coming in the first time to the very end it was a mess. I've never felt more overwhelmed when you shouldn't feel that way at all. The last week of my pregnancy was a nightmare with them from thinking I had a medical condition to not having the medical condition and wanting to cancelled everything that was in place already less than 24 hours before I need to be in the hospital. Some of the midwives I had didn't seem to care either. I would ask questions and barley get a response back. I have background in healthcare and understand things and to be talked down to I really didn't appreciate. I had one instance with a midwife who laughed because my mother in law cared to call a specialist about a situation to help us understand and the midwife thought that was crazy. that's just one of the many examples I can give. I count down the days I never need to come back- for my next kid I will not be using this office again."

"I would not recommend this clinic to anyone. It was not quality or caring treatment, and they actually refused to treat me because it wasn't in their general plan for prenatal treatment. I first went for a prenatal visit, and the nurse I got was very rude. She was extremely judgmental of my lifestyle choices and treated me like an idiot the entire time without provocation or reason. She said my prenatal vitamins were garbage and the ones she wanted to prescribe were better, without even looking at the label. She threatened to call CPS when I was only 8 weeks pregnant, for no reason, with no other children. She did not listen to any of my answers I gave to her questions, and plowed into the next one before I could even finish, cutting me off most of the time. She didn't listen to any of my questions or concerns. It was almost like she was going through a checklist as quickly as possible, just to get certain points, and rushed us out the door. She gave more pamphlets than she gave any valuable information. In fact, she talked more about her own children than she did about my pregnancy, which was the reason for the visit in the first place. When I called the clinic almost 2 weeks after my appointment with some concerns, I was told they would not do anything for me and to just use the emergency room if it got really bad. This clinic does the absolute bare minimum, and won't give any treatment beyond the prescribed plan, no matter what. You'd be better off giving birth in a barn in rural India."