Bronson Children's Hospital 601 John Street, Kalamazoo, MI 49007

"Incredible, professional, caring, and really listened to my daughter who has been struggling for years to be heard and taken seriously. It might be Pamela Dowd's regular way of doing her job and no big deal to her, but to my daughter it was everything. And after 11 years of playing "I bet the e.r. calls it anxiety and sends her home" she finally has a diagnosis and a care plan. And it wasn't anxiety."

"Someone give Paige the Nurse a raise!! She was very helpful with the birth of my new son. Super cool lady"

"The surgeon did a great job. The facility is great as well. Most of the nurses were attentive. Overall I can't say too much negative about the Children's Hospital. Where I see room for improvement.... I was kind of surprised I had to be the one to actually call Bronson tech support to get her iPad connected to the internet. It seems like a nurse should have been able to take the 2 minutes it took for me to connect her device. Kids love their screen time these days and this should be a no brainer that a child wants internet access. It seems like it would actually create less work for the nurses. There was another incident where my daughter was trying to reach out for a nurse to use the bathroom and was getting no response. She wasn't told she wasn't unhooked from her IV and I was glad I showed up when I did to take her to the restroom. One of the nurses allowed her to eat junk food and didn't give her a mandatory walk. As you would expect in any place, some nurses take their position more seriously, and have more compassion for their patients than others do."

"Kristen H is not only an amazing peds nurse but she is a asset to Bronson! Not only is she a truly amazing RN she's a amazing person. Without her on the peds team Mally's stay in the PICU wouldn't have been the same. She took her time, explained and answered any and all questions we had. Thank you Bronson for hiring such amazing Nurses!"