CVS

"Called the pharmacy- this was a 5 minute call using the automated system. When the pharmacist answered finally at 1:29pm, he said they are going to lunch until 2pm and hung up the phone. He did not ask what I was calling about or care how long the call was to get to him, he just hung up."

"Maribel and Mavis both go above and beyond to kindly assist at the CVS located at 13 Mile and Southfield Roads. I hope they never stop working there!"

"Upon looking at previous reviews, its not just me. The blonde, tall lady pharmacist has the worst attitude and talks to people like they're beneath her. I called with a simple question and she cut me off. Told me the supervisor was busy with "other stuff." Lead pharmacist Karam, was just as rude. Asked for her name and he lied and said he couldn't give that information over the phone... I know this is not true because corporate says they're allowed to give first names. I've filed a formal complaint and I will never deal with these people again. With her attitude, she should not be filling prescriptions for anyone. I don't trust her at all."

"Always so slow and rude service. Pharmacy drive through for the first time waited 10 minutes and cashier would only help window line even though it said pull to either lane. Need new managers who will address their staffing issues."

"I came into this CVS on a Sunday after having to go to urgent care due to being in a great amount of pain after contracting a severe case of poison ivy. The PA at the urgent care instructed me to begin taking the medication as soon as possible. After waiting at this CVS pharmacy (although there was not a line), I was greeted by someone who explained they needed more information from the PA. I contacted the PA who was ready to discuss this with the pharmacist who then refused and said that the PA will have to call and leave a voicemail on the pharmacy phone. Despite saying that multiple times, the pharmacist was not helpful in providing me the phone number the PA needed to call. I was continued to be greeted with eye-rolls, sighs, and rude behavior. The pharmacists at this CVS were not friendly and did not appear to be trained in kindness, compassion, or customer service. I ended up having the prescription transferred to a Rite Aid which filled it almost immediately. I will NOT be returning to this pharmacy and DO NOT recommend it to anyone in the future."