Walgreens,

23111 Lahser Road, Southfield, MI 48033

"Don't walk, RUN from this pharmacy! If you're expecting to pick up your medication in a timely manner forget about it! Don't even bother to call to check the status of your prescription. You will hear repeatedly "Walgreens, please hold" for over an hour before you get live assistance. The unprofessionalism and incompetence is mind blowing! Don't let the medication be anything that's pertinent for your health. You will end up hospitalized or dead by the time you receive it!!!"

"I worked here since May 2023, by far the most unorganized & unprofessional setting I have ever experienced I would not trust this location to fill any of my prescriptions. The staff are not trained properly, always understaffed, the pharmacy is always a mess and carry a bunch of germs. I suffered from emotional trauma from management, being over worked, & never got my appropriate breaks. Everyone that worked in the pharmacy quit due to the RXOM EJ. I have reached out to HR multiple times with no changes. This pharmacy should be investigated immediately. 0 stars. Highly do not recommend"

"The people who work here have brain damage. They will look you in the eye and tell you that you have no prescriptions and no account with them, then when you show them that your prescription is ready on the website they immediately change their mind and say “oh, yeah, here it is.” Do not ever use this pharmacy, they hire bridge trolls to work here."

"This literally the worst pharmacy ever. None of the employees have any type of customer service skills and are materially dishonest. I've called several times and went into the pharmacy on 3 separate occasions trying to get a profile transferred from another pharmacy. I initially came in on 9/19 spoke with an older African American lady with glasses and gray hair. She had thee worst disposition and attitude. After giving her the information for the transfer she wrote it down and told me that I would be getting a text in a few hours. I never received one. Called 2days later and was told that the other Pharmacy did not answer but they would call again. I never received a call. I physically went to the pharmacy again on 9/23 stood in line over 10 mins and then was told that the pharmacy was closing after I and several other customers stood in line to be waited on. I was then told by the same pharmacist who took my information initially that she had no record of me coming in or my prescription. I reminded her that I indeed spoke with her and then she went to find the note that she took days prior. Again she claimed that the other pharmacy was not answering and to come back later. Everytime they've said the other pharmacy did not answer has been untrue. I've literally called the other pharmacy and they've been responsive each time with no record of Walgreens attempting to engage them. I've called Walgreens on 9/26 same story. I called on 9/28 beginning at 9am and was told to call back later. Each time I did it was the same story. I asked to speak to a manager and was hung up on and then kept being placed on hold and transferred. I spoke with Salem who was said to be the manager. She claimed she would call because the other pharmacy was not picking up. She then says that i could call the other pharmacy on three-way. I tried to but she hung up on me. At no time was i ever rude or belligerent with the staff. I know a lot of industries are short staffed and overworked which is why I remained patient with them but this pharmacy location's staff is thee most unpleasant, unprofessional, rude and nasty group of humans I've ever dealt with. You shouldn't treat customers like this. Not getting a prescription filled is a serious matter and can be potentially life threatening. This type of behavior is alarming."

"Their Pharmacy has the rudest young lady. They do not go up and beyond for their clients. They don't return calls always putting you on hold without notification. Bring back the old staff or close this pharmacy. The pharmacist are great! But staff is not even sub par. I left ER called to see if prescription was ready. Was told (by the same rude lady) that I had to call ER to verify prescription numbers. What!!!! That's your job!!! I called ER anyways.. ER told me the pharmacy has to call them. I'm like OMG!!! I CANT EVEN GET MY MEDS AND IM IN SO MUCH PAIN!!! NOW THEY OUT FOR LUCH!!!¡"