Hoots Wings by Hooters

"My order was wrong and they knew it was but they sent me out the door without saying anything. When I asked them to fix the issue they did not have the product I ordered which explains why the order was wrong. The manager was to busy to even talk to me and let the young lady handle the situation. Remember to get your soda from the cooler because they won't say anything about it."

"Hoots wings is my favorite take-out diner. Their new restaurant in Southgate, Mi, is clean, the staff is nice, and their wings are crispy and delicious. The fact that I can add all flats is a bonus. I love it!"

"Food was very okay nothing special at all but the service and the staff as every nice"

"Ill start by saying the staff is always great. Today, I called because I felt my wings weren't sauced. Destiny answered the phone, she was polite and understanding. I brought the wings back to be replaced. Destiny already had the wings ready and explained that the sauce is oil based and doesn't look as saucy once it dries. She is absolutely right. idk if the company changed the recipe or if its different from "Hooters" but the sauce isn't as saucy and it leaves an oil residue. Thank you Destiny for your understanding, communication, and great customer service. Hoots, stop changing the sauce and recipes to save money, its making your employees job harder and your customers unsatisfied."

"Below are my pics! I’ll give my personal experience of the food. —Traditional wings like the Hooters we all know...Excellent!!! —The sides: Potato tots and Fried pickles were good. Next time I would ask to cook them longer. —the Shrimp with the wing sauce….Excellent!!! —Boneless Wings: Excellent!!! ---The Waffle fries: Excellent!!! The side sauces...hot buffalo, ghost pepper and the ranch...perfect!!! The place was set-up pretty good...plenty of tables to sit with all the condiments. The bathroom was clean, the bathroom door was right-on. ---It was push-out to leave instead of using the handle to pull. The employees looked enthusiastic,....I hope they can keep them."