Wag'n Tails Mobile Conversions

"I am extremely disappointed with my experience. If I could select 0 stars I would. As a mobile groomer, our company purchased a groom van from them, expecting reliable equipment to support our business. Nothing about them is reliable. However, since the beginning, we've encountered nonstop issues with the generator, causing us to lose valuable work days. We have lost an estimated $50,000 losing about 100 days of work. Despite reaching out multiple times via email, Wag N Tails has consistently ignored our pleas for assistance, seemingly hoping the problem would magically resolve itself. Their lack of responsiveness and disregard for our concerns are simply unacceptable. I strongly advise against purchasing from Wag N Tails. It has been the worst decision for our business, as they sold us equipment that does not work and have failed to provide any meaningful support or resolution. Save yourself the headache and look elsewhere for reliable equipment and reputable service."

"Subject: Disappointing Experience with Wag n Tails I'm writing to express my extreme dissatisfaction with the service provided by Wag n Tails. It's evident that their focus is solely on making the sale, with little to no concern for the customer post-purchase. Since the day of our purchase, we have been plagued with persistent generator issues. It's become increasingly clear that there's a problem with the gas supply to the generator, and despite our attempts to seek assistance, Wag n Tails has displayed a shocking lack of concern or willingness to address the issue. This level of customer service is simply unacceptable. It's disheartening to see a company prioritize profit over customer satisfaction and basic product quality. I would strongly caution anyone considering doing business with Wag n Tails to think twice."

"Our visit to Wagn Tails was first-class! John have us an excellent introduction to the company and their concept for the mobile grooming experience. The tour from raw products to finished vans was informative, and our questions were readily answered. We left with a strong base from which to work going forward. Everyone we encountered was friendly, and it was clear the entire staff were very invested in the process. I recommended Wagn Tails to anyone looking at a mobile grooming van for their business!"

"I love my van! They are so thoughtful and thorough with their layout. Working with their staff was easy. They picked me up from the airport, on time, got a tour of the facility and a walkthrough of my van's functionality. A great experience all around."