Ashlar Flats 2677 Collinford Drive, Dublin, OH 43016

"I waited for months to share this feedback. Had lived between March 2017 to June 2023. First 5 year went without issues, nominal rent & good service. Then they sold this property and here comes new management with lots on improvement plan on paper which really didn't help anything inside your property. -> They increased monthly rent way higher than anyone can think off. Reason, its happening across the neighborhood. -> They took control of water bill which all of the sudden starting going high without change in your usage. And you have to pay some extra fees because they outsource someone to maintain ledger. -> They starting charging you for common area lights, but guess what most of the lights were not running but you are asked to pay. -> Starting charging separately for garbage which was never the case. -> Service was next to none. Reason, they are new and don't have good people to get hired. -> They break the only facility on property ( swim pool) and guess what it was not ready for 2023. So, get ready to pay some $150ish on top of your monthly rent. I had to break lease for some reasons, so I had to give 60 days notice and 2 months addition charges. It wasn't their fault but they could show some grace to me knowing I lived there for 7 years. Property manager, listen to my complaints but I guess she had no power to fix any of the thing."

"I have received the upmost courtesy and professionalism from Mickie the Manager at Ashlar Flats, Becca, in sales and Brian with maintenance. Mickie is an outstanding manager, she has addressed any concerns that I have had immediately. Great place to live!"

"Don't give up on communicating with the new management at Ashlar Flats. Mickie, the new manager is exceptional. She patiently listens to you and then speaks with you in a professional and courteous manner. Some things can be accomplished and some things cannot, but she tries to be fair and respectful at all times. Becca (office staff) and Brian (maintenance staff) are excellent additions. Both are pleasant, helpful and professional."

"Don't always listen to the negative reviews. Yes Property is in transition to new management so of course policies change. Renovations are looking amazing, yes they are remodeling the pool and it's a vast improvement from what it used to be. A minor inconvenience considering some other communities pools are not even open. What people don't realize is things can't be done without permits, if the city doesn't work to approve those permits in a timely manner then the property can't continue working and if they do we could lose pool all together. Overall I'm a satisfied tenant, neighbors are friendly, community is quiet for apartment living. The ladies Becca, Mickie and Crystal are always friendly, and responds quickly to emails, and calls. They follow up on my service requests to make sure they are completed. Maintenance issues have arisen as it is an older community most of the time my issues are minor and completely timely, but response times have varied given the maintenance team is short staffed."