Care Alliance Health Center

"The worst experience the lady at the service desk was very rude I ask her a question she was ignoring me also when I told her to get my Bestfriend from the desk due to a emergency she lied and told me she did,when he finally came out the back I ask him did anybody tell you we had a family emergency he said they didn’t tell me nothing so ask I walked out something told me to go back in, so I did when I went back in she was laugh with the cop who was sitting there witnessing everything she was very unprofessional a lack of carelessness I urge you not to go there.I did record her and took pics as well for proof.you can on the first pic she was laughing when she notice I was doing it she tried to be serious. I recommend y’all to go to the Care alliance on Central there very good there"

"The nurse or MA stuck my finger twice for a blood sugar. I had to tell her to wipe the first drop of blood off. She was going to use it. Flores did not perform enough blood work for a new patient. I am a Certified Medical Assistant and is working at the best hospital here. I advise you not to go here. Go to another clinic if you want better care. He did not ask for vaccination history or nothing. I had copies for him. He refused them."

"Went here after I lost my insurance. Had an amazing experience with the therapist! But one of the PCP I had a very bad experience with. I believe her first name was Faith. I asked to have a medical form filled out for the gas company and she was very offended and quite frankly rude about it. When she said no I said ok and started to tear up. She said “that’s all you came here for!?” And then walked out of the exam room, didn’t even check my other concerns. I left and a few minutes later she called and apologized. I appreciated the apology but the whole experience was extremely disappointing and unprofessional. Her reaction seemed very out of place."

"I wish I would've seen reviews ahead of time. Every single time I've gone in to seek medical care with Dr.Richard and was looking go replace my PCP and mentioned I would like to have her as my pcp since mine moved. I had to go in a month later cause she didn't understand that and didn't fill my prescriptions or tell me anything about needing to find someone else to be my PCP. She stated "you should really have your pcp do this...you don't need to come in every month to do this. " yeah if you would listen. I also had issues the first time with the prescriptions not being sent and having to go back to ask them to send them. As someone else mentioned above they don't have a direct line. I found a way to directly call with staff directory and when she answered she was rude telling me she can't help me and she's on her lunch. Also let's not forget how they leave you in room for 30 minutes while they "grab paper work" they were in room across from mine laughing when I stepped out to consider leaving without paper work. (They is faith richards and her nurse) All in all I wouldn't recommend her to anyone unless you wanted a doctor who doesn't listen."

"If I could give them zero stars, I would. Went in as a walk in, sat for over 4 hours before I finally decided to leave without ever being seen. First, it took the incompetent middle aged chick at the front desk over 2.5 hours to even verify my insurance. Why, who knows? After she finally did, she told me that I would be called shortly. Waited another almost hour and a half before I approached the desk again, only to be told that they have appointments and it's not even a guarantee that I would be seen. (Mind you when I arrived she asked if I was in pain to which I was and said yes it was excruciating) I just left.....extremely unprofessional, unacceptable and unethical . I ended up going to Hylan dental and was in and out in less than 3 hours for a tooth extraction"