ERA Fernandina Beach Realty - Fernandina Beach

"We had a very negative experience with ERA attempting to rent 303 Fernandina Cay for a month. The property is at Main Beach and a few 100 steps from the beach. The rental was for February 2023 and I reserved it in early March 2022. On April 6th I called to confirm the reservation and get the updated price for 2023. I told the agent I need the conformation in writing because I was planning to cancel a VRBO rental and I didn't want to do that until I had a confirmed reservation with ERA. Their agent confirmed the reservation in an email with the price, exact dates and a reservation number. In my mind that is a legal contract. Based on that confirmation, I cancelled a VRBO rental that I had previously booked. The very next day ERA called me and said the owner wanted to use the property for that last 2 weeks of February and would I consider an alternative that was downtown and no where near the beach. We said no thank you. Then the story changed and they said the owner no longer wanted to rent monthly (although their site still listed a monthly rate) and would I consider a house on the beach for $1,200 more that was "outdated" to say the least and would not meet our needs. We said no thank you and ERA has reneged on the reservation. Our vacation plans are now completely screwed up. Renter's BEWARE!!!"

"I am updating my review of ERA Fernandina Beach Realty. The wonderfully attentive office manager Kim Lynch arranged our stay at a delightful ocean front residence in Fernandina Beach. We arrived at a spotlessly clean and very well furnished home right on the ocean. Freshly laundered carpets and furniture added to a home ready to enjoy and relax in. The agents kept us posted all along about what amenities were included with the house. A great vacation with so much to do and all within easy reach of this ideal location. If a great vacation and hassle free rental are what you are looking for than this agency is the one you want to deal with."

"We recently relocated from Las Vegas NV to Fernandina Beach with the assistance of realtor Rebecca Hutchinson. I typically do not write many reviews, however, the service and assistance we received from Rebecca was unlike no other. Rebecca is extremely professional, responsive and knowledgeable and made our cross country move as easy as it possibly could have been. Rebecca went above and beyond , and took the time to introduce us to services/businesses in our new home/town to save us valuable time and stress. We never had to wait more than a few minutes for a response, and in all honesty, Rebecca contacted us first on many of the different issues during the purchase our new home. If you or someone you know are looking for a knowledgeable/professional realtor, please give Rebecca Hutchinson a call!!!!"

"We used Donnie Fussell as our agent for multiple lot sales in Old Town, Fernandina. Very professional. Very responsive to any questions aske by phone or text. Would recommend him for any of your real estate needs. Best thing that we can say about Donnie, was he is honest in all his dealings."

"We recently rented a house from ERA Reality in Fernandino Beach for a week and highly recommend that you use another company to visit Amelia Island. After hurricane Irma cancelled our plans to be in the Keys last week, we had several friends suggest we visit Amelia Island. We contacted ERA and was told that there was very little damage on the island and rented a home on South Fletcher. We asked all the right questions and was told everything was great at the house we were renting, including that they had Cable and Internet services. We arrived and were told at checkin, also, that we had cable and internet and were given the passwords (that turned out to be incorrect had it even worked). We had neither! When we visited ERA on Monday, the property manager basically could have cared less about the cable and internet, or the fact that a mirror had fallen off the wall in the master bath and that both trash cans were completely full and smelled. Her answer to us after we expressed extreme dissatisfaction was, "I don't have time to walk through every house before it's rented to check on things"! They did take the mirror that had fallen, never replaced it, we had to use a neighbors trash since ours was never picked up and WE had to get the cable fixed finally 5 days into our vacation - Internet never worked, which exhausted our personal data and coast us overage. Please do yourself a favor and find somewhere else to rent property on Amelia other than ERA, they are far below acceptable to deal with."