SpringHill Suites by Marriott Amelia Island

"2/7/2024: Great location. Nice staffs. Room 464 (assuming many other rooms also have the same condition) has a yucky shower head as seen in the photo. Calcium built up blocking most nozzles and water spray everywhere and ran outside of the shower. Mentioned the problem to the manager and hope the shower head got changed out."

"My family and I recently had the pleasure of staying at Springhills in Fernandina Beach, and I must say it was an exceptional experience. The hotel itself was immaculate, with rooms that were spotlessly clean, creating a comfortable and inviting atmosphere. What truly set this place apart was the incredible staff. From the moment we arrived, we were greeted with warmth and hospitality. Greg, Carol, and Jessica went above and beyond to ensure out stay was enjoyable. Their attentiveness and friendliness made us feel right at home. The layout of the hotel was well-designed, and the amenities provided were fantastic. Whether it was lounging by the pool, enjoying a delicious meal at the on-site restaurant, or taking advantage of the convenient facilities, there was no shortage of things to do. We can't express enough how much we appreciated the outstanding service and care we received during our stay. Greg, Carol, and Jessica, you are truly exceptional individuals who made our visit unforgettable. We can't wait to return to Springhills in Fernandina Beach. Thank you for everything!"

"We chose this hotel to be near the beach while we were in town for the Gator Bowl and Jaguars game. It is a new hotel - oddly combined as two hotels in one. It was an hour from downtown Jacksonville, which was a little too far, but that was our fault. The people at the front desk were always kind and helpful. Amelia Island is a nice area with everything you need nearby. We walked from the hotel the very short distance to the Main Beach area, which had several benches. There were tons of shells. You would not want to be without shoes, but lots of beautiful shells. Breakfast was available to the people staying on the Springhill side of the hotel until 9 a.m. on week days and 9:30 a.m. on the weekends. The staff in the breakfast area have to ask to see your hotel key to verify you aren’t from the other side of the hotel. It was pretty crowded in the food area around 9 a.m. on the weekend mornings. The food selection was a little different each day. They only had chocolate milk one of the three days that we were there. The people who cleaned the rooms did so later in the afternoons. I’m not sure if they were supposed to come in our room each day, but they did not. We had to ask for clean towels and wash clothes daily. Hotel towels never seem to get dry even if you hang them up. The room we were in had two queen beds and a pull out couch. The mattress on the pull out couch did not have a protective cover, which was a little disturbing. There were sheets available for the couch bed, but we had to ask for a blanket. The room also had a large closet, which was very nice to have a place for luggage or even just to have a private place to change. The placement of the bathroom was terrible. It faces the two beds and has a frosted glass barn door, which doesn’t provide any privacy. The light shines right in the eye of anyone in the bed. Unless you have heavy sleepers, no one is going to sleep until the last person is done in the bathroom. If someone turns on the light in the night in the bathroom, the whole room is bright. A solid door would really help. There were so many dogs. My daughter is allergic to dogs (not deathly allergic, but she definitely has a negative reaction). Before booking this hotel I called to ask if they have rooms where dogs are never allowed. We were told that dogs are only allowed on floor 1 and 2, so as long as we stayed on floor 3 or 4 there would be no issue. We saw and heard several dogs on the 4th floor where our room was (some not even on a leash). My daughter was fine because she didn’t get near any of them, but for someone who has a severe allergy, that could be a serious issue. It seemed almost every reasonably priced hotel that we looked at in the area were “pet-friendly”. The pool area was very nice. The pool is outside heated to 82 degrees and the hot tub is large enough for a lot of people… not the typical small round hot tub. Although it was quite chilly outside (late December), there were people swimming and using the hot tub. Parking is $15 per day. I wish they would just put that in the cost of the room. It’s just an added charge that feels unnecessary. You have to scan your room key to get into the parking area. There is a level down that is a parking garage with convenient elevators but you don’t see the garage unless you drive to the other side of the hotel after entering the gated area. We enjoyed our stay. I just wanted to share our experience in case it could help others."

"First time here. People are so wonderful. The place is still new - almost 3 years old. Loved the look of the place. Had a spectacular birthday weekend with the family. AJ, Deena, Jessica, and Greg made it all so memorable! We will definitely come back soon."

"The facility was top notch. Front desk staff was amazing. Room was clean and well appointed. Only glitch was the outdoor bar. There was a new bartender on duty and had no idea how to make their signature drink. The bar manager came over after a while and I nicely explained to him the issue. He bought us our second round. I would highly recommend this hotel. Great location as well."