Comfort Suites Fernandina Beach at Amelia Island

"Clean and comfortable and one block from the ocean front. Great location! This location is starting renovations to change to the Ascend brand."

"If I could give zero stars I would!!!! The absolute worst motel we’ve ever stayed in. First, rooms are dirty and out dated. I complained about my shower being cold the first night and was told it must have been a high shower time. It was 5 pm not exactly a high shower time. Every day thereafter the shower water was lukewarm at best. Our toilet overflowed each day we were there. When we inquired about maintenance someone brought up a plunger and left it outside the door. They didn’t even bother to knock and tell us it was there. We also asked for a late check out but were told by the same manager that although we were dedicated long time choice members the fact that we booked they a third party we could not get any perks - no early check in, no late check out, no room service, nothing!!!! The worst customer service and facility ever! The only good point was the very efficient lady servicing the breakfast area!! I will add photos to back up everything I’m saying… save yourself the time and trouble!!!"

"I would only recommend this hotel if you get a deal under $100/night and just need a place to sleep. The room: The room was dirty, there was hair on the bathroom floor and on the sheets. The couch in the room was filthy and the AC was having some issues. It was still cool but definitely was shutting off during the night. The fridge cabinet was rotting underneath. The upside was a comfortable bed, ample space and outlets. The lobby was beautifully decorated with christmas decor and the girl at the front desk was nice. However, there is an awful smell in the hallways and by and in the elevator. Breakfast was basic and they were out of a lot of items. Overall, I can't believe it was $200 to stay here for one night and can only recommend this hotel if you get a great deal and only need a place to sleep."

"Such a rude check in experience . The ladys name was Jillian. After driving long hours we arrived and i tried to get water from the machine next to check in counter in breakfast area. Jillian says its only turned on for breakfast. Ok. I walk to drinking fountain . Its out of service. I ask Jillian if there is a pitcher of water possibly like most hotels have to help yourself. She says no but i can buy a bottle of water . Also the coffee machine doesnt work for breakfast. A nice glass pitcher and a coffee pot from walmart is about $40 total . I felt like i was in a third world country with that rude horrible first impression. No exudes. Room was comfy. I went to bar at new hotel across street one evening for food and drinks. 1000 times better. Stay at that one"

"The room was a good size. However, there were stains on the couch, dust all over the headboard, holes in the bathroom door, and multiple patched holes in the wall. If you need extra pillows, good luck. They only have a set amount per room. What you get is what you get. The TV guide channel was not working, so we called the front desk to get a printed listed. The front desk attendant told us there was not a printed list and we would just need to flip through the channels to find the channel we wanted. The lobby and hallway smelled like someone unloaded a can of Axe body spray. The breakfast was minimal and nothing to be desired."