Heritage at Temple Terrace Apartments 10605 North 56th Street, Temple Terrace, FL 33617

"I'm looking at this place and don't understand how these people can make these apartments for such high rent not right!"

"Awesome Office Manager,Love Maintenance, My Unit is great ."

"I paid for my rental application on Tuesday. No one has answered the phone since then. I haven’t gotten an alert about a credit/background check and my employer hasn’t been contacted. Please issue a refund if you’re not going to run the application.."

"If you think you’re moving to save money, this is not the place. This complex charges nearly $150 for sewage and close to $70 for water with no explanation about how the bill was calculated. These expenses are not included in the monthly rent. The washers and dryers were broke and not working for the majority of my time at the complex but they still charged residents for them. Only one pool is actually able to be swam in but still no deductions. You can never get a hold of management when you have a situation. If you need things fixed, they will send a man who speaks only Spanish to “fix things”. He cannot be communicated with and therefore cannot do his job properly. In addition, perhaps the most significant part and sole reason why I am fed up, the complex threw away my clothes that were in the dryer that I was charged to use after I could not access them (because they locked the doors) for two nights in a row. When asked about my clothes, they acted oblivious and stated they were not responsible even though they are. My greatest recommendation for anyone considering this complex: please avoid it. I have witnessed many injustices and sly things take place. This complex does not care about the residents - they do the bare minimum to maintain their jobs and that’s it!"

"What can I say but awesomeness. I wrote a review on their actual website, but I felt I needed more people to know. Living here has been amazing for my family. I have no issues with a pool being cleaned weekly, the grounds maintained and the garbage area clean and rodent free, and that all greatness is even before you walk in your home. The apartment size is spacious and comfortable. Mostly I enjoy the peace and tranquillity on my patio. The outdoor space is truly a rare amenity, it is like having your own backyard. The staff is friendly and professional always. I haven't had many issues and if I had any concerns they were all addressed rapidly and effectively. I must say I am impressed with the management and the staff, as they are great. I am happy to call this place home. Emily is friendly and efficient and extremely knowledgeable about the company and she and her staff goes over and above to achieve outstanding solutions to make sure the tenant is happy. More properties should follow her lead, without tenants it just empty buildings. Thank you Emily and staff you all are fabulous."