Rooms To Go Patio

"Excellent. We were looking for a smaller outdoor seating of a couch and a swivel chairs for our screen porch. Todd in the Boca store immediately showed us our alternatives. We liked what we saw but still wanted to look at others. All the other stores could not match their quality or prices. Everything was delivered within the week, as promised. I had checked their reviews but they were all so positive I was wondering if they were for real. I think they all are."

"Mark did a great job working with us to help us find just the right patio dining and lounge seating sets. We had a very hard time deciding between quite a few great options, and he was patient and helpful throughout the process. He also told us about the sales that they had going on, and he made sure that we got a great deal on our purchase. The 0% interest they offer is a nice benefit also. I highly recommend this store for any patio furniture needs."

"We worked with Michaela, the store manager. Outstanding, she definitely knows her products, she seems to have good taste (we will see when we receive the furnitures). She was very kind and very professionnel. Great advise without pushing too much. We think quality/price was excellent."

"Jorge Benitez, the sales person, was exceptional, informative, and very professional. He was very thorough and giving us all the options and pointing out the specials that we could be able to get when buying our patio furniture. Will definitely return to the store again and recommend friends."

"We were just delivered a Rooms To Go “top of the line” (their words) teak patio furniture set not even 3 weeks ago. I just went to remove the cushions because it is about to rain and when I did, the teak wood under the cushions is molded!! Not even 3 weeks old and this is the quality of their furniture!! Contacted the Boca store and was directed to their customer service center to let them know what was happening. Representative took less than 2 minutes to review and came back to the phone and told me they were not responsible but their stores sell teak cleaner that I can purchase! When we bought the furniture our sales person told us that she has this exact set and only has to have it maintained once a year. I find that hard to believe since this has happened in 3 weeks!! After she told me they do not take care of mold issues, I asked her what she suggested I do about the stained cushions and her exact response was “buy new cushions!” DO NOT PURCHASE PATIO FURNITURE FROM ROOMS TO GO PATIO - BOCA!! This furniture is not even in my home 3 weeks. It is outdoor furniture and she said that it’s because of the elements of it being outside!! IT’S OUTDOOR FURNITURE!! We have been waiting for the remaining pieces of this order to be delivered but instead we will be going in the store to CANCEL the remaining pieces yet to be received!! What a waste of money!! 5/23 As expected, “Zoe” (see their response) never reached out even though I left several messages with all my contact information. In addition, even sending an email to the VP of Customer Relations didn’t warrant a response from Rooms To Go. I finally reached someone in customer service after NUMEROUS attempts only to be told again that there is nothing they can do for us since they don’t cover mold. Of course they don’t because they would be admitting their furniture is poor quality. But hey, they did offer $50 for future furniture purchase! Like that will happen! No, instead, I have a teak professional coming out to repair my brand new furniture that Rooms To Go delivered molded! Convince me otherwise! Word to the wise! Read the other Google reviews for the same issue with their teak! Avoid at all costs to you!"