Best Friends Automotive

"Do not recommend. Had the guys install a new starter in my vehicle in March 2023. About 5 months later the car started showing signs similar to the orginal ones i went to the shop to begin with. I was moving to Richmond, VA so I went back because I trusted their work from March 2023. I mentioned my car issues had returned and maybe it was the starter they installed. The mechanics assured me it was the battery and also scheduled me for a trip inspection. They installed a new battery and did work on the car for my trip. Well, the starter issues still persisted and I went back and told the mechanics. They assured me it was now my key fab. It is two months later and my car finally broke down and wouldn't start. I have had my car inspected here in Richmond and it was the starter Best Friends installed!! Not only was it the cheapest one they could find on market, they didn't admit to their poor job the second time I went to them. I trusted their judgment and they came highly recommended. The starter was so burnout that the electircal burn smelled up the whole auto shop here in Richmond. Don't waste your time, money or integrity."

"Top notch service and technicians. They have taken care of both of our vehicles for years and always have done an outstanding job. We have complete trust in Matt and his crew and that is a great feeling to have. Prices very reasonable and communication is excellent. Best shop in the area by far."

"Definitely a shop that lives up to its name. I stopped in on a busy afternoon because I had a low tire on my Can-Am, and they happily checked all 3 of my tires right away. Very friendly staff! Thanks guys!"

"I’m newer to Venice and needed a good automotive shop for my older, high mileage vehicle. Best Friends is professional, reasonable, and caring. Always polite and great explanations. I won’t go any where else! Thank you Matt!"

"We have been using Best Friends Automotive now for over a year now. I wouldn't want to think about taking my Jeep anywhere else. Have never left without feeling like I recieved the most honest, reputable service. Car care is timely and expensive and the guys at Best Friends provide amazing service at the best price possible. Can't thank them enough for the business they provide in our community."