Tire Kingdom

"I arrived at 4:30 an hour and half before close at the S.Tamiami location. I was greeted immediately and told they would get to me asap. I had an issue with a tire leak. When I finally was helped, I was reassured that they would try to figure out issue and get back to me. While in waiting room, I heard other customers being assisted in friendly and patient manner. Within an hour my tire was fixed. A screw in the tire was the culprit. I was so pleasantly surprised with the wonderful service that in the future I will refer other family members to this location."

"I don’t typically leave reviews but our experience today warrants one. I called several places to get quotes and tire kingdom had the best price. I made an appointment and asked the man to save the quote on the appointment because I wouldn’t be able to come with my girlfriend to the appointment. He told me not to worry that she would have no problems. The quote was $238 + tax which include labor and tires. When she arrived for the appointment there were no notes so my girlfriend told her what the quote was. The women helping her looked up her tire size and said these are $242, does that sound right? Doing quick mental math my girlfriend thought, yeah, I guess that’s with the tax? that sounds right.. They were short staffed so she ended up waiting 2 hours and once the work was complete she gave my girlfriend the bill which was $343! Not wanting to get into a situation and frustrated from waiting she paid and left. She called me to tell me and I immediately got off the phone with her and called the store. The women who answered was the same person my girlfriend dealt with. She placed the blame on my girlfriend for not knowing the details of the quote (even though the man who made the appointment said the quote would be saved). She told me that my girlfriend could come in and have the new tires taken off and cheaper tires put on. I couldn’t believe that! I requested a refund for the difference since it was their fault and she said the best she could do is $50 off. The women placed all the blame on the man who made the appointment and my girlfriend for not having the details. After telling my girlfriend the resolution, she said the women’s story was not true, my girlfriend told her exactly what the quote was for and that it was labor was included. The women (who turned out to be the store manager) was trying to pull a slick move and pass the blame. I’m sure we aren’t the first ones the have this shady tactic done to them here. Buyer Beware!"

"Typically car maintenance trips are not a great time. However, I Went in for an oil change and was very pleased with my experience. The store manager, Laura was helpful, knowledgeable and had great energy. It didn’t feel like such a chore, my car was done in a timely manner and I was able to go on with my day!"

"I had an 11am appointment on 12/28 for just a rotation and balance. The employee said he would call when the car was done and they would be there until 8:30pm. I explained, obviously, i would need my car before closing as I've had to arrange transportation for my husbands work and myself, and we would be waiting in town for the car to be complete. At 4 p.m., I arrived to pick up my car, knowing that there has been adequate time to complete this easy service. My car was still in the parking lot and had not even been started. I had to go in and request my keys and leave without service. It's totally unacceptable for a scheduled appointment!"

"It is a third time I use their service and I am not going to look for any other place. Today is Sunday and I did not expect they will accept walk-in but they did! Thank you to Jakob and Jerry for their exceptional service! I really recommend this business! :)"