Publix Super Market at Shenandoah Square

"Always clean freindly helpful staff with fast check out"

"What is wrong with Deli section? Employees never pay attention to customers. People wait on the line for a loooong time and no ones care about it. If Sandwich makers join some kind of competition being about slowest work ability, they would win for sure. I don’t find this situation as a normal situation. Getting a meal can’t take 15min. It shouldn’t be. Managers! Pay attention please."

"We have been shopping at this store for so long and almost everytime we are there the things we are looking for are there also and checking out is easy and the customer has been good to us and we even enjoy just looking around sometimes to see if there is something we never bought. So far so Good and 5 stars for this store."

"I have been going to Shenandoah publix for years, over 20 years. Some employees are very helpful and some don't seem to want to work. The deli dept is so bad that employees are not helpful and give you a bad attitude and the meat dept, if you ask a question or asked them to serve you , you get the unsatisfied face as a service. The produce dept do not stock up the displays and quality not so good. I tried key food store in weston and the produce dept is amazing. This publix going very bad in customer service and quality."

"Unfortunately, I had a very disappointing experience at the Publix store recently. Despite being a loyal customer who has spent thousands of dollars at their establishment, I was disheartened to find out that they did not allow me to shop with my emotional support dog. As someone who relies on my dog for emotional support, this refusal was not only inconvenient but also hurtful. I understand that establishments have their policies, but it would have been ideal if Publix could have made an exception given my circumstances. It is important for businesses to demonstrate empathy and compassion towards their customers, especially when it comes to those with disabilities or special needs. Regrettably, due to this incident, I will not be returning to Publix in the future. I had always valued their products and service, but this experience has left me feeling disillusioned. I cannot recommend a store that fails to prioritize the well-being and comfort of its customers. I would encourage Publix to review their policies regarding allowing emotional support animals or consider implementing a more inclusive approach in the future. It would not only benefit individuals like me but also create a more welcoming environment for all customers. In conclusion, if you are someone who relies on the presence of an emotional support animal or feels strongly about inclusive customer service, I would caution against shopping at this particular Publix store."