Best Buy 7751 Bird Road, Miami, FL 33155

"Always a nice electronics store, Best Buy near Miami International Airport"

"BEST BUY's GEEK SQUAD service at this store is LOUSY..Specially an employee named "ANDRES", who is very RUDE. The employees at the Kendall Store are much better trained to treat clients, than the staff at the Tropicaire Store! #bestbuy @bestbuy @geeksquad"

"Awesome car (alarm) installation! Tedious process (for employee), but very happy: it works! Couple hiccups: traction control plug not reconnected, but I plugged it in. Items left in bay and I drove back 35min, calling on hold without an answer, but staff re-opened a now closed installation area (closes earlier than actual store) to retrieve items. Not ideal, but understandable...these guys do some amazing work that I appreciate! Very knowledgeable and got the job done well."

"I am writing to express my disappointment regarding a recent experience at your Best Buy store located at 7751 Bird Rd, Miami FL 33155. I visited with the intention of purchasing ceiling speakers of Sonance brand, model MAG6R. Upon entering the home theater section, I noticed six boxes of these speakers with a promotional sign indicating a price of $169.99. I chose to buy three pairs at the advertised price. However, when I proceeded to the cashier to make the purchase, I was informed that the actual price was $699.99. I requested to speak with a manager, and manager Melanie Molina, in a rude and unpleasant manner, insisted it was a pricing error and refused to sell me the speakers at the advertised price. Unfortunately, I did not receive an apology for the price discrepancy or for the unprofessional behavior displayed by the manager. Subsequently, the manager left the situation without offering any solution or further assistance. This experience has been profoundly disappointing and unsettling as I perceive this as misleading advertising on your establishment’s part. The lack of rectification or apology from the staff, especially manager Melanie Molina, not only affected my trust as a customer but also leaves a negative impression of your customer service. I hope that this matter can be appropriately addressed, and some measures can be taken to rectify this unfortunate experience. Sincerely, Victor Dorante"

"Everybody was so incredibly nice, especially considering it was Christmas Eve. I worked in retail for years and I know if you came into my store at 6 o’clock on Christmas Eve I’m gonna be giving you the side eye. I needed something to complete my sons Christmas present, and it worked out perfectly. Thanks again."