Winn-Dixie 11241 Southwest 40th Street, Miami, FL 33165

"PLEASE HIRE MORE CASHIERS! 2 cashiers onbthr weekend? You guys are doing Leon+ now. You need more cashiers to help the elderly and older folks. Thank you!"

"This store has the most unprofessional staff of any of their stores. Yesterday my mom and I went, when it was time to pay we noticed there were only two lines open with a bunch of people waiting with full carts. The self pay is only for 20 items or less. You look around and there are about 5 female employees just standing around doing absolutely nothing. So we ask if they’re planning on opening another line, something they’d do at Publix or other grocery stores. The girl we ask literally turned her face and walked away. So then my mom went up to another employee and brought to her attention about everyone waiting. Another employee then walks to an empty r. asked if she was going to open that line, she looks up and doesn’t answer. I then say “excuse me, is this line being opened” she just nods. By this time I’m already too upset to even address this behavior. As we are leaving, we notice the same employee who turned her face on my mom being extremely rude to a gentlemen by customer service. The gentleman kept trying to explain himself and she abruptly says “bro, I don’t get paid for this” and walks away from him. She proceeds to go up to a man that is dressed as the managers dress. It seems she was telling him what happened and he was almost ok with this. At this point I was over how unprofessional everything was and I walk up to the manager, Agustin Gómez, as I’m telling him how rude his employees have been, he jumps in to say about the other gentleman who has no relation to me “tu sabes como son la gente de esos países” meaning “you know how the people from those countries are. A completely racist comment considering the man was of middle eastern descent. I then tell him that has nothing to do with my complaint and explain how that same employee treated us. The manager says “she’s probably having a bad day.” I told him that in my life I had never seen such poor management and they’re losing good clients because of their less than satisfactory customer service and management in that store. Never again!"

"We ordered several items and the most important items were not in the order. When I called to see what happened, the manager was extremely rude and raised his voice with my wife and me and wouldn't give me any of his info. when we called back, the little bit** wouldn't answer the phone. We will not be ordering any more from Winn Dixie as they showed their true competency in the garbage people they hire. the punk who needs to be fired should not have a position of authority and should not be helping people in a support capacity. I wouldn't let this guy clean my toilets. We will be bringing this to the GM and corporate. By the way, if I come across this little prick, i will be showing him what happens to punks who think they are tough on the phone."

"The deli hot foods is always running out of salmon by the pound. Olga the lady there in charge always telling me it's in the oven with an attitude. It's been like 5 times it's happened. I guess after 3pm they don't cook anymore and lie to customers it's in the oven lol. The store manager is in La La Land. He could careless lol"

"Very nice store to shop,great selection of meat and seafood and great customer service."