JCPenney 28151 State Road 56, Wesley Chapel, FL 33543

"Got some sales on Alfred Dunner slacks & add'l coupon off. Dressing room pretty clean & straight even though there were a lot of shoppers. Will go back in couple weeks for some other items."

"We went to photography and were told we were next right away, 3 groups of families later we are going but only after another group is about to go and better yet, they have the exact same appointment time as us. We end up going first since we arrived and signed in before then, but still the fact that you can book multiple families in your system when you have one studio to take photos is an issue that needs to be addressed. The store is good with great deals for the most part, they just need new systems for booking."

"Checked into the photography center at 1:30pm for an appointment at 1:45pm. Did not go back until after 3:20pm and multiple families went back before us that checked in after us. We were told only two groups were ahead of us but 4 groups went in before us. Older lady was extremely rude, younger ladies were nice. Go to a different location."

"Sarah Ibrahim at the hair Salon always makes my daughter smile with vibrant beautiful colors. We are happy with our she colors and treats my daughter and will return specifically for Sarah. I also want to give much praise to the customer service, specifically to a manger named Chris. There was an issue with scheduling and Chris was courteous, apologetic and took the appropriate steps to ensure for our return. It could have been a bad review that turned wonderful thanks to the acknowledgment, apologies and corrections."

"I have to say I had a very positive experience at this department store. I was looking for a gift for a 9 year old. JC Penney had a very nice selection of items to choose from. The store is clean and well organized."