francesca's 10801 Corkscrew Road, Estero, FL 33928

"I came to this place and old lady was very rude. First she came late and I just wanted to ask if they had a white dress since I was waiting like 30 min to open to make sure I didn’t have to waste my time. She just was very rude and did not let me finish talking and she said I will be late opening another 10 min. Horrible customer service I will not come back here never."

"An older lady with grey hair was extremely rude.. and I see other reviews on her being nasty too. I brought a pair of sandals up to the register to ask if they had another pair in the back because the only ones in my size were very worn (I would have been fine if it was only the bottoms but these were weeks worth of being worn, indents in the heel and all) I let them know because I didn’t know they would even want something this bad on the shelves. She had such an attitude right off the bat and said “don’t get them then.. idk what to tell you”. Who chose to hire this lady to work in customer service, better yet why work in the industry with that attitude! I won’t be back to this store."

"I’m not sure who the lady was but she was older with gray hair and was SUPER RUDE. I had a return of jewelry and even with my receipt THEIR system wasn’t registering my receipt so they had to price adjust each piece which I understand can be annoying as I’m a manager in retail as well. However she had an attitude for no reason. I feel bad for any customer or employee who has to deal with her attitude because she was even a little rude to the associate. Her attitude was unnecessary and she needs to check her attitude!!"

"Marie helped me with my Autistic daughter to find a dress that fit( which is very difficult with her body type) She honestly worked with us in between other patrons for a complete hour.She went above and beyond anyone that has ever helped me in the past. We were Successful in finding a dress which made my daughter very happy! Thank You again Marie you are a wonderful person!!"

"Beautifully clean and tidy store! The store employee Melissa was so sweet and she was interacting with all customers in a genuine kind way. Made me feel like family and wanted to come back. Amazing customer service. Thank you!"