Brooks Brothers,

2382 Grand Cypress Dr Space 946, Lutz, FL 33559, United States

"Brooks Brothers shipped me the wrong items. I tried to return them and they're charging me for their mess up. When they mess up it should be free returns. They have gone downhill."

"Charlotte was top notch. From her greeting, to giving me space to shop, and good conversation - it was a great experience. Looking forward to being back just to sat, “hi”.."

"Great staff! Great choices ! Just wonderful experience! Love Brooks Brothers!"

"This is a really bad company when you want to buy something from there they are all good to you and when you want to do the refund they start play with you I'm try to do the refund in 4 month ago every employer in the Customer service say something different and in the end they will tell you oh sorry the The policy it said only 30 day , They sent me a shipment number and it was wrong And I call again they said oh sorry it was mistakes From the company and we will Send you another new shipment number so it's taken like about 3 months and after that, when I send the suit. They don't wanna send me the refund. Please, nobody buy from this company because they have a really bad service. After you buy the stuff from them, they just care to make money. They have a bad employer bad customer service , Shame on you guys I wish I can talk with somebod Who's can help in this company And I will suit this company and call the parrot pure business on them, this is really bad , play with the Customer like this shim on you"

"Today’s shout out goes to Maria, the store manager!!! Thank you for the personalized service you gave me and my family. I felt how proud you feel to work for Brooks Brothers and how you know about the quality of the clothing pieces. We enjoyed so much chatting with you and the time spent selecting our combinations. Yesterday’s shopping was a pleasure and my polos are amazing!!!"