Ascension Sacred Heart Pensacola / UF Health Women's Care Center

"You never see the same doctor twice and they don't communicate with other members of your care team or read your chart and ALL the notes from other doctors. I'm a high risk pregnancy with high blood pressure and for my unborn child's safety and mine the high risk doctor had decided it wasn't safe for either of us if I deliver past 37weeks and it was also decided at my very FIRST visit that I would be having a c-section due to my spinal cord injury and now because she is breech and refuses to turn. So instead of them reading the chart and scheduling me accordingly they first scheduled me to be induced and when I brought their error to their attention they decided they were going to try to push my delivery back past 37weeks. My high risk doctor had to call them and FORCE them to schedule me right at 37 weeks for our safety. Not to mention the fact that I had told them I have had extreme nausea and vomiting and that the ER didn't prescribe me enough nausea medication to last till I deliver and asked them to please help and they didn't until I called a third time stating that if they were going to FORCE me to be uncomfortable for the remainder of my pregnancy and unable to work that they either needed to refile my maternity leave paperwork so that I could start maternity immediately due to the fact that I can't work while I'm throwing up and nauseous especially when part of my job requires me to climb a 3step ladder. Or they needed to call me in a prescription that would control the extreme nausea and allow me to work for the last week of my pregnancy. Needless to say they have made the last MONTH of my pregnancy EXTREMELY stressful and uncomfortable and I'm extremely unhappy with my care."

"This clinic appears to have fraudulent front desk staff. I had an appointment with my doctor. When I arrived, at the reception they told me that my doctor was not there now, she would come only in the afternoon and they suggested that I go to another doctor. I refused. But I returned in the afternoon to meet with my doctor. Do you think I was allowed to do this??? With false smiles, the receptionist said that the doctor was here!! but not available now. They offered to make a new appointment. Now the question is: Why did I make an appointment with a specific doctor so that they could replace me without warning? And why was they hiding my doctor from me??"

"I called my pharmacy like I was told get my prescription filled till my appt like you all ask me to do. So when I called my pharmacy they said you all denied it Come on my appt is not till next month get your head out of your tails And fix the problem please I will be calling back in the a.m. this is ridiculous. Update on today's appointment very poor care. They chose not to listen to meet as a patient. Very not satisfied again. Would like the office manager to call me back"

"Dr. Seidel is amazing - I highly recommend her to anyone who needs someone experienced and compassionate. I recently had a negative experience at a different OBGYN and was looking for someone with a better bedside manner (as that does matter when it comes to stuff like this), and Dr Seidel fits the bill. The nurse I got beforehand kept me calm & was personable; the ladies up front were helpful, and they got me an appointment as soon as they were able. I don't recall waiting long. Overall, a good experience."

"I had a miscarriage and I came here for treatment during and after. I had my post-op exam today, and I’m offended by the staff’s behavior, namely Dr. Monroe and a nurse who I didn’t get the name of. My appointment itself lasted about 15 minutes, and only consisted of the doctor checking my cervix. The entirety of the appointment, the doctor spoke with the nurse about how she has to go home and install a new shower door. How she had ordered the wrong one, and her boyfriend kept dropping drill bits. My baby died. My much anticipated and loved baby. I would have appreciated the doctor 1) conversating with me instead of (or in addition to) the nurse, and 2) about something less trivial. It felt very dismissive. Also, my appointment was scheduled (by them) for 3:45 PM. I was called twice today, the day of, to see if I could come in at 2:30 or 3 PM, because they “close at 4 today”. Highly disappointed, and I would highly recommend going elsewhere."