Walgreens

"Don’t use this pharmacy. They can’t fill meds on time and supposed filled orders aren’t even on their fill list. I’ve been filling the same 2 anxiety meds at the same dose (my dr does 1yr of refills at a time) and on 3 occasions in the past 6 months I’ve had to go cold turkey off my meds because apparently requesting a refills a week in advance (as early as my insurance will allow me to request a refill) is not enough time for these incompetent pill counters to mess up enough times and still leave time for me to get my meds before I run out. On average I have to call the pharmacy 5 times and have 3 separate visits each month to fill the same 2 prescriptions. This month they didn’t even have 30 tablets of this common medication so I will have to go back yet again for the rest of my refill. The amount of anxiety this horrible company has caused me trying to get my anxiety medication is absolutely horrendous. I’m switching pharmacies and don’t think I’d be willing to buy so much as a chapstick from any Walgreens in the future. Save yourself the stress and pick a different pharmacy. Why hasn’t google made a zero star of ruin yet b/c one star is way to generous."

"About two weeks ago, I was treated beyond poorly at this location. I come to this particular store about once a week. Josh, I believe is his name, is normally the cashier. On multiple occasions, I've caught him ( as well as other employees ) monitoring me as I shop. As a black guy, I've grown accustomed to this and typically call it out. I work extremely too hard to steal from anyone. Plus, I refuse to allow anyone to slander my name and most of all my character. On this day, I came to load my cashapp card with $65. I counted the money verbally, and at a volume where I could be heard. I counted a $10 bill, followed by 25 $1 bills, and the rest in $5. As I was counting, I was placing the money on the counter. Once I finished, Josh proceeded to inform me I was $20 short. I was quite baffled by this considering I counted the money out loud, right in front of him. He showed me what he had in his hands. Only showing some of the $1 bills and $5. I asked him " where's the $10 bill shoppingand the rest of the $1? " He said I never gave it to him. I literally just got off work and didn't feel like arguing. I gave him $20 more. Once I completed that transaction I did my shopping. As I was shopping, I noticed a guy following me. Even after I cashed out, he followed me outside. While outside waiting for my Uber, this guy is literally still watching me. He didn't go back in the store until he thought I was gone. At this moment. I'm highly offended and walked back in the store requesting a full refund. Josh, told me he couldn't give me a refund because my ID expired. I paid in cash and that wasn't a valid enough reason for me not being issued a r we fund Management was called and I got my refund. The next day, I called to view the cameras and seek resolution regarding the $20. The assistant manager, Saum, was rude and unnecessarily unprofessional. She refused to watch the cameras saying Josh has never had money issues and she trust him. She wouldn't even let me talk and repeatedly cut me off. Before hanging up in my face, she said she'll talk to her GM and have them call me. Two weeks later, still no phone call or an explanation for this racially charged behavior. Never again will I go here and I suggest everyone to follow suit."

"We’ve used this pharmacy for our monthly prescriptions for years with no problems. The last two times, we have placed our order for refills, for it to not be refilled on time. Prescriptions are time sensitive; calling 24+ hours in advance should be plenty of time to get it together on time for pick up. Ours was supposed to be ready at 8 AM today. It’s 1 PM and they “don’t know what happened” (again). Will be switching pharmacies after this. Highly frustrating."

"Just called there and received the worst customer service for an answer. September 22nd, at 8:43. Much nicer staff at Olive road!!! I asked about a medication price and she hung up so fast ...before I could even say good buy and was very unfriendly, will never call that # again and make sure my friends won't either! As I can see, this pharmacy is used to terrible reviews!!!"

"DO NOT GO TO THIS PHARMACY! YOUR REFILLS WILL MAGICALLY DISAPPEAR! I left my seizure medication at home while I was on a trip and tried calling a few in early so I wouldn’t have any problems. I had no idea Gabapentin is a scheduled drug, so I went in to pick it up, this dyke behind the counter rudely informed me that “it’s too early. We can’t fill it”. When I tried to ask questions, she had no time. Fast forward 3 days. It’s time to fill the prescription and I have 2 refills. The bottle even says so. But now, my local pharmacy is telling me the prescription was cancelled. When they tried to call this location to find out why, the Pensacola location said “he never came in here, we don’t know what you’re talking about. “Now I’m risking having a seizure and have to call a doctor to get another refill, which might take a couple of days. If I have a seizure, I will be suing and taking everyone there to court. This is absolutely ridiculous and none of you should be handing out medications."