Baptist Medical Group Primary Care - Pine Forest 2115 West 9 Mile Road, Pensacola, FL 32534
About the Business
Baptist Medical Group Primary Care - Pine Forest is a new clinic located at 2115 West 9 Mile Road in Pensacola, Florida. This clinic offers high-quality health care for individuals and families in the Pine Forest and surrounding communities. Our board-certified family medicine providers specialize in diagnosing and treating acute illnesses, as well as providing comprehensive care for a variety of conditions. Our dedicated staff is here to ensure a seamless and personalized experience for each patient. We prioritize coordination of care with specialist physicians to provide the best possible treatment. New patients are encouraged to download and fill out paperwork prior to their appointment for added convenience. We accept most major insurance plans and offer a variety of payment options. Baptist Health Care is a not-for-profit organization committed to providing exceptional care to individuals throughout their lives. Contact us at 448.227.8478 to schedule your appointment today.
Location & Phone number
2115 W 9 Mile Rd Suite 2, Pensacola, FL 32534, United States
Hours open
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"I can’t get a single person on the phone. Need some pretty urgent follow up. No one is returning my call and I just stay on hold 20+ minutes before I hang up."
"Dr. Ross is absolutely HORRIBLE. Worst experience I’ve ever had with a primary care dr/facility. She diagnosed me incorrectly and prescribed me the wrong medication and I ended up in the ER a couple days later. Please no one go here (not like anyone can because the front desk and scheduling people are just as horrible anyways). STAY AWAY!!!"
"Dr. Ross is very kind. I always feel like she’s actively listening to me. I’ve been seeing her since establishing care in the area as a new resident and feel satisfied with the care provided. McKenna at the front desk is very sweet and Jackie keeps me entertained while taking my vitals. Facility is clean and quiet. No complaints!"
"To start, Doctor Pruce is amazing and with this most recent event I made the first mistake. However, the scheduling people or the after hours team are awful and continually make mistakes. Most recently I had an appointment scheduled months in advance, and I accidentally hit the button for cancel appointment on a Saturday. I immediately sent the correct letter to confirm. I even called the number and spoke with someone for after hours. She ensured me she would fax the information so that I would keep my appointment. Fast forward to appointment date and the appointment was still canceled. This is not the first time either. The Doctors can be absolutely helpful and great but the staff you speak with before hand.... disgustingly disappointing. Might seem small to you or others, but a big thing in others lives who are already struggling against time and health."
"Absolutely atrocious to patient care. They will put you on prescriptions to manage your ailments but when you run out they will not refill anything or even get back to you. My wife is on anxiety medicine through a provider here and she has been trying to get it refilled for days now, even going up there physically this morning, and they just don't care to be bothered to get back to you. She is going to be missing doses of her anxiety medicine now which is probably not good for her to cold turkey off of. Don't waste your time here they will just make your life worse."
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