Sally Beauty

"Yazmine greeted me as soon as I came in and helped me find exactly what I needed. She also answered any questions I had about products which was super helpful and is why I would recommend this place to anyone in need of hair products. I will be back soon!"

"Yasmine was my clerk and she was simply amazing!!! Very sweet and friendly, we talked like we were the best of friends!!! She's the epitome of customer service!"

"Oof, I was surprised to see the earlier reviews. This review is in regards to my experience yesterday. Yazmine was great! My good friend and I came in to get supplies to dye my mom’s hair. I had screen shots on my phone, and Yazmine was fabulous about helping us to find each item. She was friendly and on the ball. When another customer entered, she paused to greet them and ask if they needed help as well. Thank you!"

"I only visit this Sally's when its convenient. From what I've seen, this location employs older aged staff which are much slower with checking out, aren't tech savvy, and have a very hard time processing returns for in-store and online orders. Im all about equal opportunity employment, but slow service can be an extreme inconvenience. From my experience at other Sally's, returns should only take 3-5 minutes, it take this location 15-20 mins for one item. They usually have at least 2 employees in the store at all times, but I've only seen one cashier even when they're busy. Other employees aren't even willing to help when there's several customers waiting to check out and the cashier doesn't ask a coworker for help to get the line down. I tried to return (2) items today at this location. To no surprise, the Asian lady had no clue how to return an online order and the other employee couldn't be found. Frustrated, I just told the cashier that I would go to the Sally's on Presidential where I never have issues. From now on I will ONLY go to the Sally's where I know for sure I can get in and out!"

"Just by chance I chose this Sally's because it was right in my line of fire so to speak. The cashier was rude, that's putting it mildly. And the other two employees I encountered did not even offer help of any kind. I will be using the one on Eisenhower where I always get friendly excellent service."