The Heating & Air Company LLC

"We moved into our 20 year old home in early 2021. We began having issues with the heating system during the winter and then with our AC unit in the summer of 2021. After calling several local companies, we contacted Heating and Air. H&A was the only company that could keep the old systems going. After multiple visits to work on either the heating or AC units, we finally decided to replace both the heat and AC systems. H&A once again came to our rescue. They replaced both units in one day. Great family business. We highly recommend Heating and Air Company!"

"Needed emergency repair of ac unit, called on Friday afternoon and they were able to come out the very next morning on a holiday weekend! Very nice and professional team. Assessed problem and repaired quickly for a fair price! Will definitely use again for future needs!"

"I have used this company twice. Initially, I used them a couple of years agio when I had American Home Shield. The warranty company was horrible in the part they played BUT Lisa did everything in her power to get the approval from AHS so she could get the parts needed so her team could finish the job. I was kept in loop by Lisa and she was calling the warranty company consistently on my behalf. After the warranty company finally did what they had to do, my A/C was fixed immediately. This summer, I had another issue with my A/C unit. I no longer used the warranty company due to my dissatisfaction. I called Lisa and she set an appointment within the next 24 hours. Sam came out and diagnosed the issue and and replaced a part to repair the problem immediately. Since, the unit was overheated, we had to wait until the next day to make sure it would work. They promptly returned early the next day to test it and made sure the repair was going to be resolved. It worked perfectly! Each time I used this company they were efficient, professional, knowledgeable, friendly and sincerely care about the customer. I will definitely used them for for all my heating and air concerns!"

"These guys are awesome! I had an issue and they came out on a Sunday. After a quick diagnosis, the problem was determined and Sam pointed out that it was probably under Carriers warranty! He recommended I contact the other company who installed it and saved me well over $1000 on a repair he could have charged me for. Honesty and integrity are hard to find these days and these guys have it and then some! Thank you!"

"Our main AC unit went out last year in April 2022. We went through our home warranty company which had a contract with this company. They came out in May 2022 and confirmed we needed a new unit. However, THEY NEVER MEASURED OUR SQ.footage, or did any of the test to make sure the unit we had- was the same size we currently needed to keep our home cool. They didn’t sit down and go over anything! We spent all summer calling and waiting on them to install our unit. ALL HOT SUMMER LONG!!! They were about an hour and half in distance from our home however they accepted this job, that was their choice, we had no choice in the company selection! We called a lot, most days they didn’t answer our calls, Lisa was rude and repeatedly told us that since we lived an hour away- we were basically put on the back burner. This was very frustrating and cost us a lot of money using window units over the summer. Finally in August 2022 they finally came to install the unit. Fast forward to now… June 2023. Since the replacement of our unit in August of 2022 we have continued to have issues of the unit freezing up during fall, winter and spring. We’ve had several service calls(total of 7 calls) with the warranty company as well as hiring two other companies to try to figure out why our brand new unit doesn’t work! When we contacted the heating and air company LLC- they refused to come look at the unit and stated that we only had a six month warranty with them! That is a HUGE RED FLAG! Who spends thousands of dollars on a new unit and the company only backs their work for 6 months? One company came out and found a plastic bag that was inside our unit left from installation. (120.00)Another technician drained Freon, checked piston and replaced the drier. (800.00) They all agreed that there was something causing a restriction in the unit. We had another service call yesterday and thankfully the technician found the issue! They found that the installer- The heating and air company LLC- had left the filter along with a thick waxy paper almost covering the filter in the unit under our house! So our brand new unit was only getting a tiny amount of air flow which was causing it to freeze! SEVEN MONTHS OF THIS ALL BECAUSE OF POOR DETAIL INSTILLATION! I sent the heating and air company LLC a text yesterday and showed them what was found- they didn’t respond. I would not recommend this company! Poor scheduling and reliability , poor customer service, and poor installation!"