Woodruff Property Management Company 3580 Massee Lane, Columbus, GA 31909

"Management is horrible. They have a corporate number, that never answers the telephone to get back in touch with you, maintenance barely likes fixing anything, they complain, they speak about other tenants homes to other tenants, they never have anyone there to answer the phones, overpriced for 1987 cabinets and appliances they have. I had to beg the rent office for a new fridge when I moved there it was a really old dirty beige outdated fridge that leaked water from the top of the ceiling no one wanted to replace it until I kept putting multiple maintenance requests in, they had the outside pipes opened from the top letting water and feces and brown tissue run out into the grass and sidewalks; I had to let any visitors know to watch their steps because it’s basically waste outside that ppl are walking through as it runs off the concrete onto the street; they put pine straw down to cover up the mess instead of picking it up. Office management have no customer service skills or etiquette. Nonchalant attitudes and really I don’t care tones. Oh well. Not my problem type of characteristics. They have horrible plumbing, mold, the exterminator comes and it doesn’t help, the list goes on. I’ve seen restored apartments in the projects look better than these properties, I wouldn’t waste my time applying. Woodruff Properties is all about a dollar sign but can’t fix broken mailboxes, the mailbox opens everyone’s box up when any one person puts their key in there for their own box. And they have had a shooting as well. Multiple mailbox break ins and no one has fixed the mailboxes after a year. Can you guess what property it is? They’re probably all the same. They have more than enough of renters hard earned money to fix the mailbox for everyone. My key shouldn’t open the entire complex’s like I’m the mailman. Ppl basically have access to our mail. Do the cameras even work? Car break ins and no one can provide the name of the officer on site who came to the complex no one can provide a number for ppl to retrieve their missing things out of their car, I reached out about that do you think the rent office cares about it? They didn’t know the names of the people they arrested. No one ever knows anything. They couldn’t even give the police officers name who they supposedly gave everyone’s stolen items to they retrieved. They don’t care about the people who live in their space and it shows by the employees and the way the management / corporate office never follows up or answers the phone"

"Woodruff property just bought North Pointe Apartments in griffin, not one time they came out to property to check on after the tornado hit back in January 12th. Nancy she is very nasty quick to go file an eviction on ppl. Something needs to be done about her nasty attitude, if you can’t take care your ppl on they property she needs to step down. I’m very disappointed on how we being treated over here. Then going up from $655 rent to $1240 with this property is not worth it. It’s already hard out here everything is all about money. I feel sorry for the elderly that’s on a fix income over here they can’t afford no $1240 they social security ain’t that much right along with they others bills…"

"It was a dream of mine to work for them. Until. One incident happened. ONE! No investigation. No proof of negligence. No communication. Nothing. Somehow between the hours of my leaving and my returning to the office I was supposed to know about an employee problem that happened overnight. The employee even admitted to the regional directly he made the decision himself and no one knew. The actual fair housing argument goes a little like this. I was told by “Jennifer” to put this individuals child out on the street. No if ands or buts. No legal paperwork, no legal process. Just put the stuff out. The man had to beg her to let him do it and not let his baby see that. She gave him one hour. Let’s not forget she knew his personal situation the entire time leading up to this because he went to HER in trust. He told her what he was going through. Not me. He barely knew me. He trusted her. Instead of helping him. She terminated him. Then two others just because she “wasn’t buying it”! Let’s not forget I have proof that I asked for policies and procedure for an employee to become a tenant and she never responded. Well Woodruff. If a manager is supposed to know what happens in between hours of operation and is held solely responsible, then your Regionals should very well know the GA STATE LAWS! Fair housing laws. A crime against fair housing and discrimination were both committed. I hope she is held to the same standard she held three people to in two days. Two of which didn’t do anything. She didn’t investigate. She just reacted. And if the owner Lucy isn’t aware of these laws and just took Jennifer’s word for it, then there is a major problem for owners because their assets are not being protected! That’s child’s welfare was put at stake and no legal action was taken. Just direction. As we should all know. When we see wrong doing. We have to report it. Not a disgruntled employee (I don’t want to work for a cold hearted women who has never had to deal with actual life problems) only a human who watched another women violate the law! But then again, they are above the law! Don’t believe me. Just take your Grace Hill refresher course! I feel terrible for anyone outside of Columbus who has to work for her or beside her. She thinks Macon is trash and everyone in it too. Including her own co-workers."

"Laurel Crossing loves having WPMC be our management company. They are a management company that directly communicates with us on a daily basis. Corporate office is always open and available and ready to communicate and support us. They took great pictures of our property for us."

"Working with Woodruff Property Management has allowed me to become a more confident Property Manager in the Apartment Management world. I have been given a great opportunity to work for the most beautiful apartment community here in Columbus and I am still in awe of the office that I get to work in every day! We always strive to help our prospects find their future home whether it be with our own property or sister property. Stop in at any Woodruff Apartment Community and I promise you we will do our best to find your new home!"