Office Depot

"Essence was great help!!! She’s awesome and deserves a higher ranking position and raise!! I truly appreciated her helping me!! She’s the best"

"Sharmell in printing is a rockstar! She handles all my printing needs! She is knowledgeable, efficient, thorough, and always gives excellent customer service with a smile. I highly recommend recommend this location for any of your office needs."

"On December 27, 2023 I went to the Conyers, Ga store. I was greeted by the cashier at checkout. I came in the store to purchase and print some labels. The Associate Ms. Essance at the printing station greeted me with excitement and eager to help me. Ms. Essance was very pleasant, Professional ,Knowledgeable and Patient, to help me to creat a beautiful label. Her customer service was outstanding. Not only did she help me, but she also helped other customers, that was coming in the store with printing and pick ups. Ms. Essence has a beautiful personality and I could tell, she really enjoys her Job. I will be back and I will request for Ms. Essance"

"We had an excellent experience in getting a poster made at Office Depot. Their clerk, Ms Essance was quite helpful, kind and competent . Her friendliness and technological skills made us feel welcome and we got the help we needed! Thank you."

"Customer service is pretty bad at this store. Due to the amount of prints I needed, I thought it’d be better to place the order in store. I told the clerk I would like to create some gift card holders…. Indicating that what I’m printing would be big enough to have the gift card on the paper in the center. I showed examples that said “insert gift card here” just for an understanding of what i wanted. She advised me that a 4x6 would be big enough. I showed her the design and she told me she would trim the white around the edges to clean it up. I went to pick up my order a few days later and was given something smaller than 4x6 with the white edges included. It looked i presentable. I’m not the smartest person in the world but the fact that the width of the print was basically the size of the gift card, it was a clear indicator that it was not printed 4x6. I informed the different woman i met on this day that this was not 4x6 and she insisted that it was. It’s clear that a regular sized gift card wouldn’t take up the entire card that was supposed to be 4x6… since what I was shown was allegedly a 4x6, I requested to get the job reprinted in the next size up, 5x7… i was then informed that they didn’t have enough white paper to complete the job. I asked for a refund, received the refund and left. Despite all of this, Annette was very professional and kind once I was finally assisted. But overall they need to hire more people or train theirs better because I was standing idle with about 5 others for 15 minutes before I was assisted. I left and found a print shop up the street who completed my large request in 45 minutes and had 100x better customer service. If it wasn’t for my jobs account with Office Depot, I wouldn’t return."