Goodwill Thrift Store & Donation Center

"Let's start with this is not my first BAD shopping experience at this location. Hwy. 138 in Conyers GA but is my last! 1.)If the dressing room's are never going to be available to their shoppers at least have the decency to put signs on the dressing rooms. They offer returns but only in gift card form. I will givecthem credit for figuring out a way to keep people's money, the merchandise and getting those funds then respent back at their location, hopefully but it won't be by me. 2.) Just because it's evening and your employee's are ready to clock out is no excuse for ommiting discounts offered by Goodwill Industries for POLICE or Military on their offered discounts of 25%. Therefore meaning when it's Thursday and you are at the checkout and dressed in FULL police uniform then the cashier should ASK for proper I.D. versus trying to hurry us out the door. 3.) The management at this store has ALWAYS come off with an negative attitude towards the customers but especially with the employees. Unprofessionally yelling out the swinging doors to an employee across the floor because he can. 4.) I understand we all have bad days but it seems to be a bad day, any day I am at this location. 5.) I decided to return most of my purchase and the manager Tanesha was called by the cashier. Tanesha was actually standing there the entire time from my entrance into the store (as I possessed a Goodwill bag and a receipt in my hand) through the long wait as one cashier was the only one working at the registers, until she called for another cashier and then proceeded to wait until that cashier called for her to approve my return. 6.) I asked this so called manager, Tanesha "Aren't Thursday's police discount days?" and she nodded yes; nodded! No eye contact, never uttered a single word. I explained to her that her employee's failed to ask if he would like the 25% discount offered and guess what Tanesha did? She walked off! She didn't offer her apologies, or even make a statement that she would make sure to speak with the employees to be sure and ask. And forget about the most obvious action she should have taken, and that was to offer the 25% on the remaining items we had chosen to keep. Go Management Team! Needless to say this won't be my only complaint because of the ongoing history of bad attitude by employees at this location; NEGATIVE WORD OF MOUTH will hurt their sales eventually I hope. As far as the emoloyees attitudes it may just be their days are bad at Goodwill due to working under BAD ATTITUDE MANAGEMENT! It has been expressed to me by my friends and family that the Goodwill Industry who are GIVEN these items by good hearted people have continued to overcharge the consumers for way too long. Along with myself, we have all chosen to shop other thrift stores of guinenly appreciative attitudes. This is to include where our donations are going as well. By the way the cashier's names are on the receipts but considering the poor management of this location, I will give her a break. No sense in putting her job at jeopardy when the reason is so obvious."

"Way, way overpriced! Super dirty very well used and damaged items for excessive prices! The manager is incredibly rude treats both customers and employees horribly! Yells at customers and has zero customer services skills! How he is a manager is beyond me! Now let's talk about the music! Loud and inappropriate music for a public store! Not a customer friendly store at all!"

"I went in to look for jeans. I found a few pair I wanted to try on, but I was informed the dressing rooms were 'permanently closed'. They want you to buy what you want and if it doesn't fit or you don't like it,you have 7 days to return the items. This policy is absolutely not acceptable - who has time to go back and return clothes? I barely have time to go shopping in the first place! Sounds like the perfect way to increase sales to me, what a scam! I will not shop at Goodwill until I can try on the clothes I want before purchasing them, just like everywhere else."

"Never find much here, dropped by after attending an event in the area . Did get crocs sandals and a pair of polka dot Converse ..."

"This is the most organized and clean Goodwill I have ever been in! The manager said they have a new CEO who is really making inprovements! Way to go Goodwill!"