Madewell

"I had the best experience at Madewell yesterday. I believe it was the manager helping me but she did everything she could to help me get ready for my trip that’s in a week and I had my one year old with me! The customer service all around was amazing."

"Very Limited Selection for men. I mean not much of anything besides a few jeans and shirts. They don't get all the most recent styles. I always go there to try on new items but 100% of the time not available. Only some stores or online. I only come here when i'm just having a casual window shopping day. The one in Ponce City Market/ Lenox tends to have more updated styles for both men and women"

"No men’s vintage denim. This location has extremely limited selection of men’s. Drove about an hour. Disappointing. Stuff does seem very nice. And staff were helpful"

"I had such a great customer service experience at this Madewell location. The manager was extremely helpful and accommodating when I needed assistance with a previously purchased pair of super comfortable and cute button up jeans. I will definitely be shopping at this location again. I can’t say the same for the Avalon Madewell location where I received essentially zero assistance."

"Update: I reached out to the managers via an email to corporate, and got a gracious email response from the manager (Cara, I believe) at the Alpharetta location. I came in to the Alpharetta location to exchange, and was shocked at how much better their customer service was. I really appreciated how gracious they were. Came in and spent over $200. Was told I could bring in a pair of jeans to receive a $20 rebate within "a couple of weeks." Called to find out if they would honor it, and manager Kelly was very rude and said it was "7 days, no exceptions." Not coming here again. They will wine and dine you to get your money, and then treat you like trash if you want a refund or rebate. Not worth your time."