Waffle House

"Ordered food to go and the order was incorrect when my husband got back to the house. He went back up there, and they would not give a refund for the part of the order that was incorrect. The manager said we should've checked it before we left. Smh, I thought that was their job. You should definitely check your food before you leave, because God knows it will be wrong 90% of the time, but it was still their mistake. They had one job. Bad way to handle that, manager. Smh, what do yall get paid for? To mess up orders and then blame the customer lol? I guess so"

"Our waitress was awesome. Staff is friendly my wife’s food and mine cooked perfect. Definitely will be stopping at this waffle house again."

"The server we had Mrs. Hope Ingram was wonderful to my standards This is from Joseph Rayburn. She interacted with our kids and was very pleasant. On the part about the the food that was the worst food I have ate in any waffle house I've ever had. I've been eating at waffle house since I was a kid. I'm 44 years old. The cheese and eggs was the wrost cheese and eggs I have ever put in my mouth. They looked like they had been sitting in the fridge for 24 hours after they had been cooked they were so dry and awful tasting. Don't get me started on the hashbrowns my 12 year Olds hashbrowns still had ice in them. My wife's hashbrowns were so hard that they pooked her gums. I haven't ate mine yet. The hamburger patties were so burnt they looked like charcoal. Our grits were so cold and bland that even two things of butter, salt, pepper, and sugar could not help the taste of the grits. Not only all this there was a lady who supposedly fell in the batroom hallway right after our order was taken; which everyone of the employees did the right thing as far as handling that; I also pay attention to part of what was going in that area because my wife, my 2 daughters and my son had to use the restroom. When the ambulance and frist responders showed up the lady refused services and all the frist responders left, just want to say thank you to the frist responders for what they do. I also witnessed the friend of the lady that fell look up into the restaurant of this particular waffle house and start laughing after the employees walked away from the lady that supposedly fell. Gave my name and number for them. Over that incident . The bread that came with the meals was brunt on the edges, my 12 year old found hair in her breakfast bowl that she ordered. My 1 year old granddaughter would not eat none of the food at all, and that baby loves her food. Now I'm at the E.R herein Villa Rica, Georgia with my 22yearold who has been throwing up since before we left the restaurant. Our meal plus tip coasted us $113.50 for that price on 8 meals for 4 adults and four children. It should have been better prepared on top of all that thefood was very cold. The cook didn't have a very good attitude towards certain customers at all. She did not walk around with a greeting sprit. Or was she very customer savvy. My wife and our 22 year old daughter her fiance, and myself are not very happy with our food preparation. Do keep in mind this was our first time eating at this waffle house. The 8 meals combined were not wroth even $20 dollars that is how dissatisfied with our meals. My 9 year d son and 3 year old daughter love cheese burgers. They could hardly withstand the taste of their cheese burgers. They normally eat every bite of their cheese burgers, but tonight my 3 year old wouldn't even eat half of her burger. I'm not happy at all with 8 meals costing over $100 dollars and everything beso distasteful. We will never eat their again; we apologize for any inconvenience on how we had to pay. But we payed for it because my niece works their and we wanted to support her at the location she works at. So in closing my family and I will never eat at this waffle location on liberty rd in villa rica ga. We love waffle house food and coffee it's one of our favorite restaurants in the world. And for our food to be cold and be prepared the way it was is unacceptable. By my standards for any preparation of any restaurant that I have ever been to. Sincerely Joseph Rayburn. P. S. Please check your night cook that was on duty tonight. She looked like she was a little tipsy in her blood shot red eyes."

"Busy place but they still made the food pretty quick. Food was as I asked for. I like my hash browns scattered and crispy. Done right every time."

"Came after a long shift at work for a chicken melt and waffle. Chicken was put down for the melt. The other cook decided to put down the toast and hash browns at the same time. Of course the toast and hash browns cooked quicker, so they were done and just sitting there on the plate while the chicken cooked. When it was brought to my table, it was cold, so I sent it back. To hear the cook say “nothing was wrong with it”. I’m a server, I don’t take cold food to my tables, so I wouldn’t expect someone to think it’s ok to serve me cold food. Aren’t the cooks managers? That’s terrible customer service. I typically come here after work since I have to pass it to get home. I’ll definitely be going to the one in Douglasville or by Walmart. Unprofessional and uncalled for. Work on your attitudes please and thank you!"