Hibbett Sports

"The cashiers were so busy conducting their own buy/sale transactions that they completely ignored me standing in front of them merchandise in hand. Then another young lady comes to assist while on the phone with another customer and tells them to get away from the register with that. They completely ignored her request and she had to finish my transaction while the 1 dude was sales pitching some non-retro Jordans to his coworker who was laughing at the mere thought of buying them. Overall I understand multitasking just as much as the next person, I work in retail myself, but bro really? When she asked yall to move why not just go to the back room or somewhere other than the register area to conduct your own transaction? Im sure Hibbetts Corporate would love to know that you are employed by them but making side deals RIGHT AT THEIR REGISTER smh. I have had to deal with management and corporate with this location before and I dont think I should have to be treated this way to give my money to yall. And before you ask 'why keep shopping there then?' Its the convenience. I live less than 10 minutes from here and pass here to go to work all the time. Why should I have to drive all over town and use up so much gas just to get good service? How about people do the job THEY APPLIED FOR AND ARE BEING PAID TO DO without being rude?"

"The store had lots of shoes that other stores were sold out of. It was a nice atmosphere and I got what I needed quickly. The staff was also friendly"

"Went in there to purchase a pair of sneakers.. No one greeted me or offered any help.. I pretty much had to walk up to the staff while they were congregating and ask for a sneaker in my size… A young lady took the sneaker and informed me that it was a ladies sneaker on the men’s wall… She walked off and never came back… I had to go find another sneaker, and agin, approach the staff feeling as if I were interrupting them, just to get help…. When the same young lady came out with the sneakers, I no longer wanted to spend money there… I left. Went to see Equalizer 3 and then Red lobster in the same shopping center…. Ordered my sneakers online….."

"I walked in an no one greeted me , not one of the two workers at the register came to ask if I need assistance. Someone did come from the back eventually and ask. Those two in the front passed by me twice and still didn't speak or ask if had been taken care of. I think the customer service leaves much to be desired. The woman who did help me though was very helpful."

"Absolutely horrible service Bought a pair of sneakers in the covington location yesterday and wore them less than 20 minutes, they were too tight in the toe section so I took them off and put my flip flops back on I brought the sneakers back to the Conyers store today and the manager says they won’t take them back because I work them Excuse the heck out of me????????? How do you know if they are comfortable or not if you don’t try to wear them. She aId I should have tried them on. I did try them on and I thought they were ok. But, standing in them at the indoor gun range convinced me they didn’t fit and were uncomfortable. Now , since I work them long enough to know this— less than 20 minutes and less than 250 strides, I’m sure, they don’t want them back. They look exactly the same as when I bought them Well, the next step is customer service and then the step after that will be dispute with Visa $39.95 sneakers and they won’t take them back Unbelievable Now I know why I’ve not bought anything here in probably 15years and won’t do so again, EVER—- because customer service and concern for her customer is Non Existent"